Claims Change Management Consultant

Lead Claims change initiatives at CGIC using structured change management, communications planning, and stakeholder engagement in a hybrid work model.As a temporary full-time Change Management Consultant, Claims, you will support initiatives across the Claims department. You will develop adoption activities, business readiness strategies, processes, and training plans. Your work will help Claims employees understand, adopt, reinforce, and sustain change while supporting business results.Key Responsibilities:
Lead change management and communications plansDevelop business readiness, process, and training plansIdentify people-side risks and recommend mitigation actionsIntegrate change plans into Claims project plansMonitor and report readiness progress to stakeholdersRequirements:
Three to five years of change management experienceThree years of insurance or financial services experienceKnowledge of Claims operations, processes, practices, or systemsExcellent communication, facilitation, and presentation skillsProsci certification required;
ACMP is an assetApply change management, business readiness, and communication expertise to help CGIC Claims teams adopt sustainable operational change.
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