Claims Services Team Leader

Lead Claims Services in Guelph with Agricorp, using claims adjudication expertise and analytical judgment in a full-time office setting. Support Ontario agriculture programs.As Team Leader, Claims Services, you will guide adjudicators determining payments across Agricorp’s programs. You will report to the Manager, Claims Services and partner with the leadership team. The work combines coaching, financial reviews, operational improvement, and complex claims support.Key Responsibilities:
Provide daily guidance and direction to Claims team membersConduct evaluations, feedback, coaching, and timely performance interventionsResolve escalated, sensitive, and high-risk claims situationsReview complex payment files with Claims SpecialistsDevelop processes, procedures, and contingency plansRequirements:
Post-secondary degree in business, finance, agriculture, or related fieldMinimum five years’ claims adjudication or insurance claims experienceTwo to three years’ team leadership or coaching experienceExperience managing resources, schedules, goals, and business changesStrong analytical, decision-making, communication, and problem-solving skillsBring claims expertise, team leadership, and financial analysis to Agricorp’s Claims Services team supporting Ontario agriculture programs.
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