Student Receivable Specialist

Job Title

Student Receivable Specialist (Full time, Continuing)

About the University At the University of Lethbridge, we speak in perspectives.

We are located in the heart of traditional Blackfoot Confederacy territory in southern Alberta with campuses in Lethbridge and Calgary. ULethbridge is more than a place to learn — it’s a place to build a career and make a lasting impact. We are one of Canada’s top universities and leading research institutions with more than 8,000 undergraduate and graduate students. We are an inclusive university that values diverse experiences and backgrounds. Our people are our greatest strength, and we are dedicated to fostering growth and success for all of our people.

Together, we transform lives and communities.

Position Details Position Overview: We are looking for a dedicated and detail-oriented Student Receivable Specialist to manage sponsored student accounts, process international student refunds, handle collections, post payments, and reconcile accounts. The ideal candidate will have excellent communication skills and the ability to coordinate with various departments and external stakeholders.

Key Responsibilities: The specialist will oversee the billing and collection process for sponsored students, including calculating, memoing, invoicing, and coordinating with other departments, government agencies, and indigenous bands. They will manage collections, administer holds, and post payments. The role also involves processing international student refunds, working closely with the International Center, Admissions Office, Convera, and PayMyTuition.

Additionally, the specialist will post tuition fee benefits to student accounts, requiring an understanding of collective agreements and coordination with Human Resources. They will conduct outreach for collections, gather data, review accounts, and submit information to collection agencies. The specialist will post and reconcile bank wire and EFT payments, provide backup support to cashiers, and handle student inquiries and traffic.

The specialist will apply and remove holds on student accounts, make arrangements with overdue students, and perform monthly account reconciliations. This role requires a high degree of personal judgment regarding documentation, processes, and compliance with U of L regulations, policies, and procedures. The specialist will also cover for cashiers during lunches and vacations.

Please note a strong internal candidate will be applying for this position.

Position Qualifications

The ideal candidate will have a College Diploma in Business Administration or Accounting, with 3-4 years of relevant experience. They should possess excellent customer service skills, a good understanding of accounting, Banner systems, Excel, and Access, and strong organizational and multitasking abilities. The candidate should be able to work independently and part of a team.

The successful candidate will be required to provide a satisfactory Criminal Record Check.

Starting Salary Range (at 1.0 FTE)

$4,017.00 - $4,469.00 monthly

Full Salary Range (at 1.0 FTE)

$4,017.00 - $4,921.00 monthly (AUPE - Grade 8)

Campus

Lethbridge

Employment Group

AUPE

Position Category

Other