Rental Coordinator Radio Communications

Job Responsibility:

About BearCom:

Largest Distributor of Wireless Voice, Data, and Video Solutions in North America

40+ Years Industry-Leading Experience

Partnerships with Motorola, JVC Kenwood, Avigilon, +More

75+ Branches Across North America

BearCom Canada was established with the goal of becoming the leading supplier of wireless communication solutions in the country, providing cellular phones, data devices, two-way radios, satellite phones and GPS products, delivered from our experienced sales, service, rentals and installations teams. Our customer demographics include the oilfield, construction, public safety, municipalities, and forestry industries. BearCom Canada's Grande Prairie branch has an extensive fleet of service vehicles traveling to customer locations throughout Northwestern Alberta and Northeastern British Columbia.

As a Rental Coordinator , you will provide Bearcom customers with short-term rental services of two-way communication equipment. In this role, you will coordinate all aspects of rental service; from consulting to order taking, equipment programming, to product training, customer service, to invoicing for services rendered. The successful applicant must be able to work Monday through Friday 8:00 to 5:00 with occasional overtime.

Responsibilities

Consult with and take rental orders from clients.

Coordinate equipment needs and plan delivery schedules to fulfill customer's rental orders.

Responsible for rental equipment inventory control.

Provide top-notch customer service to all BearCom customers. Much of the customer service includes basic equipment application troubleshooting and dealing with invoicing issues after the rental sale.

Keeping the Rental Manager and General Manager involved in the pursuit of attaining rental revenue goals.

Light marketing of BearCom rental services to local events and venues.

Planning and installing equipment for customers' rental needs.

Computer programming of rental equipment.

Cleaning and making minor repairs to all rental equipment

Computer data entry and invoicing of rental orders.

Travelling to customer sites to deliver equipment

Job Qualifications

Exceptional administrative skills, with the ability to quote and efficiently invoice customers (JD Edwards software experience a definite asset)

Strong communication and people skills

Self-motivated

Strong teamwork skills

1 year in fast paced environment and/ or events business preferred.

Strong sense of urgency and attention to detail.

Ability to work under pressure.

Strong communication and ability to develop relationships with event holders

Experience in writing and compiling reports.

Ability lift and/or move up to 50 pounds.

Some College preferred or experience in similar role.

Backgrounds are part of the hiring process, which may include a Motor Vehicle check.

Benefits:

BearCom wants to elevate your professional growth! We place high value on investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training and covers all fees associated with most professional certifications.

You'll also receive:

Highly Competitive Compensation

Medical, Dental, and Vision Insurance, including Family, and EFAP

Virtual Healthcare

Long-Term Disability Insurance

Employee and Dependent Life Insurance

Paid Vacation & Time Off

Company Matched RRSP Plan

Employee Referral Bonus

Tuition Reimbursement

On-site parking

Company Recognition Program

KEYWORDS: Motorola, Kenwood, ICOM, Avigilon, Two-Way Radio, Two Way Radio, 2-Way Radio, GPS, VOIP, WI-FI, BDA/DAS, RF, UHF, VHF, MOTOTRBO, LMR, OSHA 10, FCC GROL, L3Harris, CET, Network+, Security+, P2P, P2MP, PtMP, P25, Astro25

BearCom is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.

Job Types: Full-time, Permanent

Expected hours: 40 per week

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Edmonton, AB T6B 3T8: reliably commute or plan to relocate before starting work (preferred)

Education:

• Secondary School (preferred)

Experience:

• Customer service: 1 year (preferred)
• Warehouse: 1 year (preferred)

Location:

• Edmonton, AB T6B 3T8 (preferred)

Work Location: In person