Resident Handling & Revenue Analyst

Resident Handling & Revenue Analyst

Amica Support Office

Full-Time

Amica embraces pay- for- performance compensation philosophy and offers a competitive total compensation package designed to reward performance. 

  Expected Salary Range : $$61,000 to $83,600

Maximum Bonus Potential : 15% target bonus , that rewards exceptional performance. 

Benefits: Comprehensive health, dental, and vision coverage, retirement plan contributions, disability, and employee wellness programs. 
Vacation: Generous annual vacation entitlement, aligned with company policy. 

Compensation is determined based on skills, experience, and qualifications. Candidates whose experience surpasses the expectations for this role may be eligible for compensation above the advertised range. 

About Amica Senior Lifestyles

Amica Senior Lifestyles is redefining senior living in Canada by combining premium hospitality, personalized care, and innovative wellness services to create exceptional experiences for older adults. Since 1996, Amica has grown to 33 residences across British Columbia and Ontario, offering Independent Living, Assisted Living, and Memory Care options, with continued expansion planned in select markets. At Amica, we are driven by a shared commitment to enriching the lives of seniors while fostering a culture of collaboration, inclusion, and continuous improvement.

What is the Opportunity?

Reporting to the Manager, Revenue Operations, the Billing & Revenue Analyst will be responsible for end-to-end resident handling through partnering with community team members. The incumbent will demonstrate keen attention to detail and a strong bias for action. S/he values collaborative relationships and is dedicated to professional excellence.

  Resident Handling

· Support communities by entering move-in and move out details

· Lead the monthly process to monitor rent increases by working with communities

· Provide daily support to the communities regarding resident changes

· Create templates for ancillary revenue and work with communities to ensure timely preparation and posting

· Ensure timely preparation of move out deposit cheques for residents and maintain the security deposit ledger

· Provide daily support to the communities regarding resident changes

· Investigate and resolve community and resident inquiries

  Monthly Billing

· Prepare monthly billing report and work with communities to ensure accuracy

· Reconcile accounts receivable aging report to the general ledger and follow up on outstanding AR reports

· Prepare monthly revenue reconciliation and variance analysis reports

· Provide insight on rate and occupancy to the property accounting group for detailed budget to actual analysis

Internal Controls

· Prepare audit schedules and analyses and provide support for financial audits

· Monitor and enforce internal controls surrounding revenue and receivables process

  Tax Compliance

· Filing of provincial sales taxes

· Prepare annual tax receipts and tax letters for residents

  What do you need to succeed?

Should Have:

· Bachelor’s degree with a focus on Accounting or 1+ years finance experience

· Working knowledge of accounting principles

· Strong bias for action

· Developed customer service approach

· Highly developed ability to prioritize

· Excellent time management

· Excellent interpersonal communication

· Planning, organizing and scheduling skills

· Strong analytical skills, high level attention to detail and ability to learn quickly in a dynamic environment

· Works well on a team and individually

Nice to Have:

· Experience using Yardi

· Experience in similar industry

· Proven ability to succeed in a high-volume & fast-paced environment

· Willing to take on additional projects outside the scope of the role

· Advanced Microsoft Excel skills and ability to work with and analyze large datasets

  What can you expect from us?

· A diverse environment where individual differences are celebrated and you’re encouraged to be your best self

· Collaborative environment where we work together to succeed as a team

· Learning and development opportunities to help you grow

· Comprehensive benefit package including RRSP matching

· Office is centrally located in the financial district, on the PATH and the TTC subway line, walking distance from Union Station, and provides easy access to downtown amenities

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