Release Agent

Release Agent

Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia.

Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston. 

JOB SUMMARY

Responsible for release, expedition and related client/carrier contact.

KEY DUTIES & RESPONSIBILITIES

• Maintain, match and coordinate all incoming release documentation.
• Contact clients/carriers for missing documentation, information and/or instructions.
• Establish correct client accounts
• Review established client procedures.
• Enter data from documents.
• Enter all additional costs.
• Establish credit release as defined by company policy.
• Split and collate documentation for presentation to Customs.
• Apply bar codes.
• Maintain, control and follow-up RMD package pending Customs release.
• Respond to client inquiries regarding tracing and other client services.
• Control and arrange payments of disbursements as required.
• May be required to further expedite shipments and prepare export documentation.
• May handle system batching reports.
• May be required to back-up team members 
• Perform other related duties as assigned by management
• Adhere to established policies and procedures.
  
   

KNOWLEDGE & SKILLS

• Basic knowledge of customs operations.
• Ability to coordinate assignments to meet deadlines.
• Good interpersonal skills and to be able to deal effectively with clients, staff and management.
• Good oral communication skills.
• Ability to reflect a professional company image.
• Required to have the willingness and capability to learn position with on the job training.

WORK EXPERIENCE – MINIMUM REQUIRED

No experience required

EDUCATION

Required: High School/GED or equivalent

CERTIFICATIONS DESCRIPTION

Working towards/or successful completion of the Certified Customs Specialists (CCS) designation with the Canadian Society of Customs Brokers (CSCB) or the National Customs Brokers & Forwarders Association of America (NCBFAA) is a requirement, if not already obtained.

Successful completion of the CCS examination is a mandatory requirement for further advancement.

COMPETENCIES

Business Acumen and Straight Talk

Inclusion and Collaboration

Customer First Focus

Leading and Developing

Agility

Accountability

At Livingston, we are committed to fostering a flexible, growth-oriented environment where you can thrive. Our culture is built on respect, recognition, and collaboration, and we empower our team with trusted expertise, continuous learning opportunities, and long-term support. We offer competitive compensation, comprehensive benefits, and a transparent pay philosophy aligned with market data and job-related factors.

Base salary is one component of our total rewards package which also includes incentive opportunities, benefits, and professional development. Salary ranges are established by location and reflect relevant factors such as skills, experience, and market conditions. The good-faith salary range for this position is 17.43 per hour CAD. Actual compensation will be determined based on these factors and may vary accordingly. 

Diversity, Equity, and Inclusion at Livingston

We are proud to be an inclusive employer and welcome applicants of all backgrounds, experiences, and perspectives. We know some candidates, especially women and people of color, may hesitate to apply unless they meet every requirement. If this role excites you, we encourage you to apply.

Livingston is an equal opportunity employer committed to fostering an inclusive and accessible workplace. Accommodations are available throughout the recruitment process for applicants with disabilities. If you require an accommodation, please advise when submitting your application. In accordance with Ontario transparency requirements, t his posting is for an existing, currently available position. In accordance with Ontario transparency requirements, this posting is for an existing, currently available position.

Job Type: Part Time with Benefits 

Location: ON Windsor - CN034