Loan Associate

$18 - $20 per hour

Full-time

McTamney's

Toronto, ON

Job Responsibility:
What is the opportunity?
As a Loan Associate you will build new customer relationships and further strengthen customer loyalty that has spanned generations. You assist your customers with on-the-spot loans, the purchase of items, and help customers manage outstanding loans. You will work with a team of experts that support you to evaluate jewellery, electronics, instruments and a variety of other goods to provide collateral loans.
What will you do?
Provide legendary customer service when processing cash loans and the purchase of goods
Cultivate a team environment to support department goals and a customer first approach
Use McTamney's resources and tools to assess the value of a variety of goods
Process loan contracts and educate customers to be smart borrowers
Continuously learn and develop new skills to support customer and business needs
What do you need to succeed?
2+ years experience in a customer service role
1+ years of experience in the jewellery or financial industry preferred
Detail oriented
Professional proficiency in basic computer applications
Ability to efficiently source online product market values
Able to lift up to 50 IBS
The ability to receive on the job training and coaching
Nice to haveWhat's in it for you?About McTamney's McTamney's, established in 1860, has a reputation as one of North America's most trusted buyers and sellers of estate and fine jewellery. We have revolutionised the business of pawnbroking to a level of service that has attracted the likes of Catherine Zeta-Jones, Alice Cooper and Harry Connick Jr. We offer our customers collateral loans with interest rates competitive to that of the major banks.
Fluent in a second language
Knowledge in jewellery, watches, instruments or electronics
Don't just be a number. Working for a small business you can make your mark on the company
Competitive salary, annual bonus and employee discounts
An opportunity to work with one of Toronto's most distinguished jewellers & pawnbrokers
Job Type: Full-time
Pay: $18.00-$20.00 per hour
Expected hours: 40 per week
Work Location: In person

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Vacancy posted 3 days ago

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