Director/Sr Director - Strategy and Delivery (Oncology) (Toronto)

Job Responsibilities

• Provides oversight for all assigned projects to ensure study launch, conduct and closeout occur according to the Customer’s and company’s contractual agreement. Ensures studies progress according to internal and Customer quality standards, SOPs, GCPs and ICH guidelines to fulfill all federal and local regulations.
• Forecasts, prioritizes, and directs staff to achieve on‑time sponsor deliverables with quality and in accordance with contracted scope and Customer expectations.
• Collaborates with Therapeutic Strategy and Innovation team to provide operational input in support of proposal development and pricing—including the proposed operational strategy.
• Drives preparation and facilitation of bid defence meetings in collaboration with Therapeutic Strategy and Innovation team and Business Development.
• Provides oversight to project management teams in driving management of financial aspects of assigned projects—i.e., executed contracts, CNFs, change orders, forecasting, invoicing, etc.
• Actively mentors Project Management staff in leadership skills, customer management skills, project management skills, Trusted Process compliance, and for project‑specific tasks.
• As necessary, troubleshoots difficulties that may arise in project conduct between the company and Customer and manages escalations appropriately. Facilitates team building and communication. Acts as a liaison and facilitator between other functional areas for overall operational issues.
• Develops and maintains knowledge of evolving trends related to therapeutic area, competitive landscape (e.g., standard of care) and drug development trends.
• Provides support to teams in regularly and comprehensively assessing and mitigating risks on their projects to assure patient safety, data integrity and quality project delivery.
• Participates in corporate initiatives and/or represents Project Management in regional or business activities.
• Participates in the project Risk Review meeting process.
• Liaises with Project Sponsors and teams to promote optimized application of project management disciplines and approaches within a fast‑paced, high‑tech environment.
• Shares lessons learned and best practices across programs, building relationships with key stakeholders cross‑functionally, across all levels.
• Supports Change Management, including adjustments based on emerging business or technical opportunities and challenges.
• Maintains senior management‑level relationships with Customers via routine meetings (e.g., 1:1’s with counterparts), governance meetings and other forums.

Client Management & Business Development

• Act as the senior operational leader and key point of contact for assigned clients, building and sustaining long‑term partnerships.
• Understand client needs and proactively identify and implement tailored solutions that add value.
• Establish and maintain appropriate governance structures for client relationships, ensuring effective communication and collaboration.
• Drive client satisfaction by ensuring smooth operational delivery and minimal escalation needs.
• Present Syneos Health capabilities and updates during client governance meetings, enhancing the organization’s value proposition.
• Lead proposal development for new opportunities, collaborating with cross‑functional teams to deliver high‑quality, competitive submissions.
• Contribute to winning new business by providing strategic insights and operational expertise during bid defence meetings (BDMs).

Project Delivery (Operational and Strategic Project Management)

• Own the overall strategy and execution for project delivery across a portfolio of clinical research studies.
• Conduct monthly risk reviews, quarterly financial assessments, and regular delivery checkpoint meetings to ensure project health.
• Drive data‑driven decision‑making by leveraging dashboards and analytics to identify risks and develop mitigation strategies.
• Ensure compliance with project timelines, budgets, and quality standards.
• Mentor project leaders in risk management, forecasting, and operational excellence.

Financial Stewardship (Budgeting, Forecasting, and Resource Management)

• Maintain accountability for the financial health of assigned projects, ensuring accurate monthly forecasts and effective scope management.
• Partner with finance and operational teams to manage resource allocation, budget adherence, and profitability.
• Proactively negotiate change orders and manage out‑of‑scope activities to protect organisational interests.
• Ensure alignment of financial strategies with operational execution.

Leadership & Team Development

• Foster a culture of cross‑functional collaboration and high performance within project teams.
• Mentor and develop project leaders, empowering them to make data‑driven decisions and resolve issues independently.
• Provide clear, constructive feedback to drive continuous improvement.
• Support resource onboarding, training, and professional development.
• Partner with line managers to optimise staff performance and engagement.

Quality & Compliance

• Lead by example in delivering compliant and high‑quality projects.
• Ensure project teams regularly review data to identify and mitigate risks.
• Collaborate with stakeholders to resolve quality issues and implement corrective actions.

Strategic Initiatives and Innovation

• Engage in assigned corporate and departmental initiatives aimed at improving project delivery and organisational efficiency.
• Provide insights and recommendations to align GPM interests with broader organisational goals.
• Champion change management efforts, including system and process migrations.

We reward and recognise our people by providing valuable benefits and a quality‑of‑life balance. The benefits for this position may include a company car or car allowance, health benefits to include medical, dental and vision, company match 401k, eligibility to participate in Employee Stock Purchase Plan, eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state and municipal paid sick time requirements.

Salary Range: $134,400.00 – $255,400.00. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies and proficiency for the role.

Tasks, duties and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties and job responsibilities. Equivalent experience, skills and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Oversees project delivery operations‑in addition to providing business development assistance for the assigned book of work to achieve target revenue and profitability while ensuring the contracted services and expectations for all projects are delivered by the project teams in accordance with executed contracts and Customers’ expectations.