Technical Program Manager

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Technical Program Manager based in Canada. Join an innovative, fast-growing technology company transforming the energy sector through electric vehicle (EV) integration and virtual power plant solutions. As a Technical Program Manager, you will serve as the key link between commercial teams, external partners, and internal Product and Engineering teams. You will oversee technical partnerships and lead complex integrations from initial discovery and planning through testing and production launch. Your work will help streamline partner collaboration, improve integration efficiency, and accelerate the adoption of technologies that support a more flexible and sustainable energy grid. In this remote role, you will combine technical expertise, commercial awareness, and program leadership to deliver measurable business outcomes. You will also leverage AI-powered tools to improve workflows, automate repeatable processes, and help shape modern program management practices. Accountabilities - Manage technical partnerships: Own a portfolio of approximately 6–10 technical partner relationships, acting as the primary connection between partner needs, commercial priorities, and engineering delivery. - Lead end-to-end integrations: Oversee complex integration projects from requirements discovery and technical scoping through project planning, development coordination, testing, and production launch. - Coordinate cross-functional teams: Work closely with Product, Engineering, Commercial, and Support teams to align stakeholders, establish priorities, manage dependencies, and maintain delivery schedules. - Communicate technical solutions: Explain platform APIs, integration processes, use cases, and business benefits to external partners and internal stakeholders, adapting communication to technical and executive audiences.

- Drive program execution: Establish project milestones, clarify responsibilities, track progress, identify risks, and ensure commitments are met without relying on direct managerial authority. - Build scalable processes: Develop reusable integration playbooks, documentation, and workflows that improve consistency, reduce implementation time, and increase the reliability of future integrations. - Measure partner success: Define performance indicators that extend beyond uptime and service-level agreements, evaluating integration outcomes, partner satisfaction, business impact, and return on investment. - Report to leadership: Provide clear updates on program status, delivery timelines, dependencies, risks, and opportunities, enabling informed strategic decisions. - Leverage AI-powered workflows: Use AI tools to draft partner-facing documentation, develop integration specifications, consolidate program updates, and transform established playbooks into repeatable, partially automated workflows. - Improve program management practices: Contribute to the evolution of program management processes within an AI-first organization, identifying opportunities to improve visibility, efficiency, and scalability across a broad portfolio. Requirements - Professional experience: At least five years of experience in technical program management, product management, technical partnerships, or a related discipline. - Technical expertise: Strong technical fluency, including familiarity with REST APIs, authentication mechanisms, and system integration patterns. - Integration knowledge: Ability to understand and coordinate complex technical integrations involving external platforms, hardware partners, and interconnected systems. Familiarity with OpenADR, Distributed Energy Resource Management Systems (DERMS), or utility platforms is valuable. - Commercial awareness: Ability to connect technical requirements with partner objectives, business priorities, customer value, and measurable outcomes.