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Senior Oracle Support Architect Remote Role

Buchanan Technologies

Buchanan Technologies seeks a Senior Oracle Support Architect to bolster its remote applications support. Bring your Oracle expertise to a dynamic team focused on delivering high-quality solutions. As a Senior Oracle Support Architect, you will provide comprehensive support across multiple client environments for Buchanan Technologies. The role requires hands-on experience with Oracle Applications and exceptional troubleshooting skills to resolve technical issues promptly. You will collaborate closely with various teams to ensure clients receive top-tier support service. Key Responsibilities:

  • Deliver expert support for Oracle Applications as part of a support team.
  • Manage multiple client accounts and prioritize urgent service needs.
  • Conduct thorough analysis and resolutions for complex issues.
  • Support Oracle Configurator and Demantra integrations.
  • Document processes and enhance team knowledge.
Requirements:
  • Minimum 5 years in multi-client Oracle support.
  • Proven experience with Oracle Applications in production settings.
  • Strong roots in troubleshooting and performance tuning.
  • Effective communication skills for teamwork and client relationship.
  • Capacity to mentor team members and guide technical initiatives.
Amplify your impact in the Oracle support landscape with your skills at Buchanan Technologies. #J-18808-Ljbffr

Vacancy posted 8 days ago
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