Manager, High-Performance Services (14 Month Temporary Employment Contract)

Manager, High-Performance Services (14-Month Temporary Employment Contract)
Reports to: Senior Vice-President Chief Commercial Officer
The Position:Alpine Canada Alpine (ACA) is the national governing body for Ski Racing in Canada and home to three of Canada’s most exciting snow sports: Alpine, Para-Alpine and Ski Cross Racing.The organization has a strong Board and senior management leadership that are committed to a vision for Canada to be a World Class ski racing nation inspired by the passion and performance of Canada’s ski teams.Our mission is to increase Canadian Ski Racing podium performances AND inspire growth in participation and fans.
We are currently seeking a highly organized and collaborative individual to join our organization in the role of
Manager, High-Performance Services.
This is an exciting opportunity to play a key role in supporting Canada’s high-performance Alpine, Para Alpine and Ski Cross teams by leading the planning, distribution, and innovation of team apparel, race suits, equipment and merchandise programs.Working closely with athletes, coaches, suppliers and partners, you will help ensure our teams are equipped for success while managing strategic supplier relationships and delivering exceptional service in a fast-paced high-performance sport environment.
Duties:
Support the uniform and equipment needs for high-performance team throughout the season including ordering process, budget management considerations and in‑kind product availability from Suppliers and Sponsors
Manage product inventory and distribution with detailed record keeping and tracking
Manage ordering and distribution of race suits
Facilitation of race suit innovation projects with suppliers that support enhancing athlete performance
Manage the process and implementation of the athlete headgear and shoulder patch program, ensuring effective delivery and support for athletes
Follow industry trends and best practices to implement at ACA where appropriate
Manage Supplier relationships and deliverables including contract servicing, issue resolution and product testing opportunities
Collaborate with suppliers on product development and co‑branding initiatives
Facilitate National team athlete introductions to Suppliers and their products
Support Supplier business development effort to identify and confirm new suppliers to join ACA’s exclusive supplier family and negotiate agreements
Manage all financial reconciliation and receipt of all product expected from supplier agreements
Support the development and execution of Supplier activations and marketing benefits at ACA events
Establish and maintain a deep understanding of ACA’s trademarks and brand usage and educate Suppliers on acceptable use of ACA intellectual property
Inventory & Equipment Management
Manage all inventory and equipment at ACA’s storage facility and high‑performance race equipment stored offsite
Identify, implement and maintain inventory and equipment tracking and management system
In cooperation with Event organizers and staff, manage the sale of ACA merchandise at major events, local sales to monetize ACA inventory
Plan and manage targeted online sales of ACA merchandise (approximately twice per year)
Assist with ordering, inventory and shipment of Podium Club merchandise in support of ACA’s fundraising efforts
Working Conditions
Position reports to Calgary office
Evening and weekend work will be required during peak season
Some domestic travel may be required
Employment Requirements
5-7+ Years’ progressive experience in high‑performance team services, operations and/or product account management with a proven history of impact that delivered strong results
A bachelor’s degree in marketing or sport administration, or relevant work experience
Strong understanding of the Canadian sport landscape
Ability to operate with discipline and prioritize with a scarcity mindset and be highly organized
Ability to communicate and build rapport and credibility quickly with internal and external stakeholders
Affinity for building strong relationships and collaboration
Strong project management, effective time management and prioritization skills
Self‑starter, with the ability to work effectively within the team environment
Strong balance between attention to detail and the bigger picture
Strong computer software expertise required, including power point, word, excel, outlook
Fully bilingual preferred (English & French) – written and verbal
Demonstrates and embodies the Alpine Canada values of Excellence, Leadership, Accountability, Respect and Courage
Additionally, the candidate must be able to demonstrate excellent interpersonal and collaborative skills with experience driving results in complex workplace and stakeholder environments. Advanced ability working with MS office applications is required.
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