Billing Specialist

Our client is a well-established professional services organization with a national presence and a reputation for delivering high-quality support to a sophisticated client base. They are currently seeking a Bilingual Client Accounts Specialist to join their Montreal team.

This position plays a key role in the financial operations function, partnering closely with internal stakeholders and clients to support billing, collections, account management, and revenue optimization activities. The successful candidate will thrive in a fast-paced environment where attention to detail, relationship management, and strong communication skills are essential.

Please note: Due to regular interaction with colleagues and clients across Canada, fluency in both English and French is required.

Key Responsibilities

• Manage a portfolio of client accounts and serve as a primary point of contact for billing and receivable-related matters.
• Collaborate with internal professionals and support teams to ensure timely completion of billing activities.
• Review and process invoices while ensuring compliance with client-specific billing requirements.
• Coordinate electronic invoicing submissions and assist with troubleshooting invoice rejections or payment issues.
• Monitor unbilled work and support stakeholders in identifying opportunities for timely invoicing.
• Track outstanding receivables and proactively follow up on overdue balances through professional communication.
• Develop and execute collection strategies to reduce aging receivables and improve cash flow.
• Investigate and resolve account discrepancies, including payment allocations, deductions, short payments, and disputed amounts.
• Prepare account analyses, reconciliations, and financial reports for internal stakeholders.
• Assist with account exposure reviews and provide recommendations related to credit risk and recovery efforts.
• Maintain accurate account records and ensure compliance with internal controls and financial policies.
• Partner with operational, administrative, and finance teams to deliver exceptional client service and resolve account-related concerns.

Qualifications

• Post-secondary education in Accounting, Finance, Business Administration, or a related field.
• Minimum of 3 years of experience in accounts receivable, billing, collections, or client accounting.
• Experience working in a professional services environment is considered an asset.
• Strong understanding of the full revenue cycle, from work-in-progress monitoring through collections.
• Comfort working with accounting, ERP, or practice management systems.
• Exceptional organizational skills and ability to manage competing priorities in a deadline-driven environment.
• Strong analytical, problem-solving, and reconciliation skills.
• Excellent interpersonal and relationship-building abilities.
• High degree of professionalism, discretion, and confidentiality.
• Bilingualism in English and French, both written and spoken.

What’s Offered

• Competitive compensation package.
• Hybrid work environment.
• Comprehensive benefits program.
• Paid overtime opportunities.
• Generous vacation and personal time off.
• Ongoing professional development and career progression opportunities.
• Collaborative, team-oriented culture.
• Exposure to a national network of professionals and stakeholders.
• Diverse and inclusive work environment focused on employee growth and engagement.

This is an excellent opportunity for a client-focused accounting professional looking to leverage their billing, collections, and relationship-management expertise within a dynamic and highly professional organization.