Manager Terminal Operations

It’s not a package. It’s a promise.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen?

The journey starts with you . The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

The Operations Manager is responsible for the overall operations and administration of a specific shift or operation within the Terminal/Sort Facility. This role is also responsible for ensuring the achievement of targets and metrics while also ensuring necessary planning and budgeting takes place in order to improve the effectiveness and efficiency of the facility in the future.

Responsibilities

Execute strategies to ensure adequate planning is done to optimize capacity, service, and cost within the Terminal/ Sort Facility

Manage the execution of projects in accordance with the operational plans with on-going cost management, budget control, and performance management per region

Manage administration and operating standards including budget planning, analyzing reports, meeting and exceeding productivity standards.

Develop and maintain forecasts and budgets and take full responsibility for overall operating expense budget.

Work with other functions to maximize the benefits and utilization of resources, equipment, personnel, training, and customer strategies.

Continuously evaluate the business structure and staffing levels to ensure the business resources reflect current market conditions and demand for services.

Drive continuous improvement using Lean principles in safety, reliability, cost, quality and productivity within the Terminal/Sort Facility

Provide direction, leadership, and coaching to teams

Additional Responsibilities

Track the operating metrics and financial performance of services within the Terminal/ Sort Facility on a weekly and monthly basis

Identify business challenges and performance metric shortfalls and work with other managers and partners in ensuring appropriate action plans are developed, monitored and implemented.

Promote an interdependent safety culture and adherence to safety policies within the Terminal/ Sort Facility, ensuring high quality and low risk

Apply collective bargaining agreement and labour relations understanding in all operational and employee related decision making

Influence Terminal/ Sort facility labour relations discussions by providing management with the necessary information

Participate and respond to quality and safety audits

Establish, implement and control effective and efficient operating policies and procedures

Monitor performance, engagement and enablement within teams

Education

Minimum 5 years of experience managing large teams with multiple levels of reporting including unionized and non-unionized teams

Experience in a warehouse-type environment/sortation facility

Demonstrated safety leadership

Experience communicating with all levels of business

Experience

Skills

Operations Management

Shipping and Receiving Operations

Building and Managing Teams

Language Requirement: Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.

POSTING DETAILS

Location: 171 - Kentville

Working Conditions: Warehouse Environment

Reports to: Manager District

Purolator is an equal opportunity employer committed to diversity and inclusion . We welcome all qualified applicants and provide accommodations during the recruitment process upon request.

Purolator complies with Canadian law in all recruitment practices. During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster.

Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI-related inquiries only, contact ***email_hidden*** . To apply, visit our Careers Page.

We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.

Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact. Learn more about our values at .