IT Product Delivery Operations Junior Analyst

The House of Commons Administration delivers outstanding services to Members of Parliament and their employees in support of parliamentary democracy. Our success is made possible by our talented and dedicated workforce. We leverage diversity in all its forms and recognize that everyone has valuable contributions to make and the potential for individual growth. If you dream of joining an organization that is small enough for you to be noticed, but big enough to provide you with a meaningful career, then we want to hear from you!

Job Description

The House of Commons’ Digital Services and Real Property is currently looking to staff the IT Product Delivery Operations Junior Analyst position.

As an IT Product Delivery Operations Junior Analyst, you will contribute to the delivery, administration and ongoing support of Identity and Access Management (IAM) services within a complex enterprise environment. Working under technical guidance, you will support the operation of Microsoft Active Directory, Microsoft Entra ID, Microsoft 365 and Exchange environments, helping ensure secure and reliable access to technology services. You will participate in access provisioning, incident and service request management, deployment activities, operational maintenance and continuous improvement initiatives that contribute to the stability, security and overall health of IAM services. Through collaboration with clients, vendors and technical teams, you will play an important role in delivering secure and dependable digital services across the organization.

Top Reasons to Join the Infrastructure Products and Services team   :
Join a team that plays an important role in delivering secure and reliable technology services that support Canada's parliamentary democracy, while providing opportunities to learn, grow and work with modern identity and access management technologies.

• Training and development opportunities.
• Work-life balance /35-hour workweek
• 4 weeks’ vacation (minimum)

Qualifications

Education :

• Graduation from a college or technical institute in the area of information technology or other related fields, or an acceptable combination of education, training and experience in the field of technology.

Experiences :

• Experience supporting Identity and Access Management (IAM) services in an enterprise IT environment;
• Experience administering Microsoft Active Directory and/or Microsoft Entra ID, including user, group and access management;
• Experience supporting Microsoft 365 and Exchange environments (online and/or on-premises);
• Experience implementing access provisioning activities and fulfilling service requests in accordance with established procedures and security practices;
• Experience investigating, troubleshooting and resolving identity, authentication or access-related issues;
• Knowledge of Identity and Access Management (IAM) principles, including authentication, authorization, access provisioning and account lifecycle management.

Additional Information

We are committed to creating an inclusive workplace by providing a barrier-free recruitment and selection process. If you have an accommodation request, require material in an accessible format, or need additional support with the application process, please contact Recruitment and Selection Services at View email address on jobs.smartrecruiters.com .

Each bilingual position is assigned a linguistic profile that identifies the level of second language proficiency for reading comprehension, written expression and oral interaction required. The profile for these positions is BBB. Consideration may be given to candidates with other linguistic profiles. 

We invite you to save a copy of the notice of job opportunity. Once the closing date has passed, these documents will no longer be available.

Qualified candidates may be considered for future vacancies for this role or for other similar and/or related roles on an indeterminate and/or fixed term basis.

Learn more about us! Visit Ourcommons.ca .

To learn about our hiring process, visit Eligibility and Selection .