Microsoft Dynamics CRM Architect

Position: Microsoft Dynamics CRM Architect

Location: Toronto, ON

Job ID#: RQ11372

Duration: 7 Months

Role Overview

We are seeking an experienced Microsoft Dynamics CRM Architect to provide technical leadership for Microsoft Dynamics 365 initiatives. The successful candidate will be responsible for defining enterprise-scale technical architectures, guiding integration strategies, ensuring alignment with enterprise standards, and supporting governance processes in a complex public-sector environment.

Key Responsibilities

Architecture & Technical Leadership

• Define and maintain end-to-end technical architecture across application, data, and integration domains.
  


• Ensure all configurations and customizations align with enterprise architecture and security standards.
  


• Lead the design of complex integrations between Dynamics 365, legacy systems, and Azure data platforms.
  


• Mentor development teams and review technical designs to ensure scalability and maintainability.
  

Assignment Deliverables

• Develop architecture design artifacts, including conceptual, logical, and physical models for Dynamics 365 processes and data structures.
  


• Design and oversee implementation of integration strategies using Azure Integration Services and Azure Data Factory.
  


• Prepare and present governance documentation for architecture review and cybersecurity assessment processes.
  


• Establish deployment, version control, and CI/CD strategies, including automated build and release pipelines.
  

Qualifications

Mandatory Requirements

• Minimum 8 years of experience leading enterprise architecture initiatives and strategic solution design in complex distributed environments.
  


• Deep hands-on experience architecting and integrating solutions within Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operations (F&O).
  


• Proven experience designing end-to-end cloud architectures using Microsoft Azure services such as App Services, Data Factory, and Synapse.
  


• Experience navigating Ontario Government enterprise architecture governance processes, including architecture review and cybersecurity assessment approvals.
  

Desired Skills & Experience

Microsoft Dynamics 365 & Power Platform

• Strong expertise with Microsoft Dynamics 365 CE and F&O.
  


• Experience with Power Platform including Power Apps, Power Automate, and Dataverse.
  


• Familiarity with D365 development technologies including C#, X++, and Power FX.
  


• Strong understanding of Dynamics 365 data models.
  

Enterprise Architecture & Solution Design

• Extensive experience managing and developing complex enterprise architectures.
  


• Ability to create comprehensive design artifacts and define optimal technology stacks.
  


• Experience with structured enterprise methodologies for large-scale application environments.
  

Cloud, Data & Integration

• Deep understanding of Azure services including App Services, Azure SQL, Networking, and Security Center.
  


• Experience designing large-scale enterprise integrations.
  


• Knowledge of Azure Synapse Analytics and enterprise data warehousing strategies.
  


• Strong understanding of DevOps, CI/CD, and release management best practices.
  

Leadership & Communication

• Ability to communicate complex technical concepts to technical and non-technical audiences.
  


• Experience building consensus among diverse stakeholder groups.
  


• Strong risk identification and mitigation capabilities.
  

Evaluation Criteria

Technical Architecture & Microsoft Ecosystem Expertise (45%)

• Enterprise Dynamics 365 CE and F&O architecture experience.
  


• Azure cloud services expertise including Dataverse and Synapse.
  


• Strong Power Platform knowledge.
  

Strategic Design & Governance Acumen (30%)

• Experience with architecture governance and cybersecurity review processes.
  


• Ability to translate business requirements into enterprise technical architectures.
  

Leadership & Communication Skills (20%)

• Strong presentation and stakeholder engagement skills.
  


• Ability to work effectively across cross-functional teams.
  

DevOps & Performance Optimization (5%)

• Experience implementing CI/CD strategies.
  


• Experience optimizing performance within distributed cloud environments.
  

Knowledge Transfer

Responsibilities

• Document development, integration, support, configuration, customization, and stabilization activities throughout the engagement.
  

Audience

• Project Manager and team members.
  

Approach

• Knowledge transfer through one-on-one meetings, team meetings, project documentation, collaboration platforms, and DevOps repositories throughout the project lifecycle.
  

Work Arrangement

• 5 days onsite.
  

Must-Have Skill

• Deep hands-on experience architecting and integrating solutions within Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operations (F&O).
  

About Symbiotic Digital.

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