Remote Bilingual Field Services Specialist - Recycling Operations

OVERVIEW

Reporting to the Operations Manager, New Brunswick, the Bilingual Field Services Specialist is responsible for supporting activities related to recycling operations, including collection and processing, regulated under New Brunswick Provincial Extended Producer Responsibility legislation. The Field Services Specialist’ primary focus will be to ensure the operational policies and practices established by Circular Materials (CM) are clearly communicated, understood, and followed in the field, resulting in greater overall efficiency and effectiveness, and leading to increased collection and diversion of recyclable materials.

RESPONSIBILITIES

a) Provide in-field training for collection service providers, including working with municipalities and private haulers, on established CM policies and practices.

b) Gather and analyze in-field best practices and make recommendations on how these best practices can be incorporated into the curbside and depot recycling programs.

c) Develop a program to monitor and track operations across New Brunswick including site visit schedules and inspections, data tracking, contamination tracking and mitigation plans, site usage and volumes for rationalization purposes and feedback for Communications and Marketing.

d) Prepare accurate, timely and data driven reports as required.

e) Attend and/or support site and material audits to support the Material Quality team.

f) Facilitate efficient changes to operations that support Circular Materials strategic and operational plans by providing support to service providers. 

g) Represent Circular Materials during discussions with various stakeholder groups, including Communities and Contractors, and other industry related associations as needed.

h) Working with service providers, oversee, lead and/or participate in (as appropriate) activities such as bale audits and waste composition studies that aim to improve the performance of Circular Materials waste diversion activities in the areas of material collection, transportation, processing, and materials marketing.

i) Monitor CM's relationships with contracted service providers to identify risks and anticipate and resolve issues.

j) Collaborate with the National Operations team on areas of continuous improvement.

k) Other duties as may be required from time-to-time, including attendance at events, and third-party meetings as necessary.

l) Supervise and support special projects as required.

QUALIFICATIONS

Education

a) Post-secondary education related to environmental studies, business/program administration, engineering tech or related discipline, and/or related experience.

Experience

a) 2- 5 years’ experience in operations of recycling programs, waste management, or related roles.

b) Must be fully bilingual in both English and French.

c) Continuing education and professional development in communications, data management or project management is an asset.

d) Direct experience or knowledge of PPP recycling programs, stewardship programs, or related field is beneficial.
 

Knowledge /Competencies/Skills

a) Demonstrated ability to work in a dynamic environment where change, growth and innovation are a constant.

b) Experience working in a complex, multi-faceted environment with several competing priorities.

c) Ability to conduct detailed analysis and provide summaries and recommendations. 

d) Knowledge of waste management, materials management, commodity markets, and logistics or related operational business activities. 

e) Proficient in Microsoft Office 365, including Excel, SharePoint and Teams

f) Excellent attention to detail, analytical, problem solving, planning, and execution skills.

g) Excellent verbal and written communications skills which can build relationships with communities, internal CM teams and at all levels in the CM organizational structure.

h) Excellent organizational skills and ability to effectively create and implement project plans. 

WORKING CONDITIONS

Working Hours

· This is a full-time position working hours 40 hours per work week and not less than 37.5 hours per work week. Typical work hours occur Monday to Friday between 8am and 5pm within home time zone, with schedule flexibility required to provide for working across time zones and extended working hours to meet deadlines.

· This role will require coordinating and meeting with internal and external stakeholders in multiple Canadian time zones.

· Extra or flexible hours may be required on occasion.

Remote and/or Field Work

· Remote and Field Work is required. 

· Remote working environment with the ability to travel as needed.

Travel

· Requires travel within New Brunswick to meet with collection, transportation and processing partners and conduct site inspections.

· A valid driver’s license is required.

ABOUT CIRCULAR MATERIALS

Circular Materials is a national not-for-profit producer responsibility organization (PRO) that supports producers in meeting their extended producer responsibility (EPR) obligations across Canada. Created by producers for producers, Circular Materials develops, implements, and supports effective and efficient recycling programs to advance innovation, deliver improved environmental outcomes and drive value across the recycling supply chain. Our full-service offerings include collection, management, promotion and education, and reporting. 

Together, we are advancing the circular economy where materials are collected, recycled, and can be returned to producers for use as recycled content in new products and packaging. As we develop enhanced recycling systems across Canada, we work to ensure more materials are looped into the circular economy, benefiting both people and the environment.

Learn more at
circularmaterials.ca .

Circular Materials is an equal opportunity employer, seeking team members with a diversity of thought, skills, experiences, culture, and ethnicity to help us achieve our purpose of accelerating a circular economy for people and the planet. As a national organization operating across Canada, our goal is to build a workforce that reflects the diversity of the many provinces and territories where we do business. 

Our inclusive hiring practices aim to foster a culture where all employees feel a strong sense of belonging. We are proud of our recent diversity survey results which showed that: 

• 51% of Circular Materials employees identify as women.


• 53% of Circular Materials employees identify as visible minorities.


• 97% of employees believe Circular Materials fosters a strong sense of belonging for employees of all backgrounds. 


• 95% of employees recommend Circular Materials as an inclusive workplace.

We welcome applications from candidates of all backgrounds, including women, Indigenous People (First Nations, Métis, and Inuit) persons with disabilities, racialized individuals, and members of the 2SLGTBQIA+ community.

Circular Materials supports reasonable requests for accommodation in accordance with all applicable provincial accessibility standards. Requests for accommodation will be provided by Circular Materials through the recruitment and/or assessment processes, upon contacting
View email address on ca.talent.com . This email is only used for accommodation requests.