Assistant Cafe Manager

Job Overview

Assistant Manager**
**
Lead and motivate the front-of-house team during daily café operations, partnering with the Café Manager on hiring, training, and team development.

Responsibilities:

• Uphold service standards and operating procedures across opening, mid-day, and closing routines
• Lead by example as a working supervisor — performing FOH duties, delegating tasks, troubleshooting issues, and supporting a positive team culture
• Support scheduling, inventory, and admin duties, especially in the Café Manager's absence
• Coach team members and hold them accountable to service and quality standards
• Build genuine customer relationships and handle feedback professionally
• Lead barista shifts confidently as needed and during high-volume periods
• Train and mentor new hires; cover shifts as needed

Qualifications:

• Positive attitude, reliable attendance, strong organizational skills
• Excellent communication and leadership abilities
• Strong barista skills in a high-volume setting
• Prior leadership experience in hospitality, food service, or retail
• FoodSafe Level 1 and Serving It Right certification (or willingness to obtain)

Benefits:

• Competitive wage plus shared tips (~$5–$10/hr, paid each paycheck)
• Canada Life benefits after 3 months
• One free bag of coffee per 40 hours worked
• Free beverages on shift
• Staff discounts on food, drinks, and merchandise (on and off shift)
• Join a values-driven company focused on great coffee, caring, and social impact