Residential lines Underwriter

RESIDENTIAL LINES UNDERWRITER – ONTARIO

APRIL Canada is a wholesale insurance broker specializing in property and casualty insurance. Recognized for its innovative approach and expertise in specialized risks, we distribute tailored insurance solutions through a network of more than 4,000 broker partners across Canada.

Part of the APRIL Group, headquartered in France, APRIL Canada currently employs approximately 100 people across its Brossard and Toronto offices. With more than 2,700 employees internationally, the APRIL Group is recognized for its expertise in complex and niche risks requiring a high level of specialization.

We are currently looking for a Residential Lines Underwriter to join our Ontario team. Reporting to the Manager of the Toronto office, you will be responsible for reviewing submissions from our broker partners, assessing residential risks, and providing competitive insurance solutions tailored to their clients’ needs.

You will join an innovative and collaborative company specializing in unique and non-standard risks, while contributing to the growth of our residential portfolio in Ontario.

Your main responsibilities will include:
• Review, analyze, and quote residential insurance submissions;
• Underwrite new business in accordance with insurer guidelines and delegated underwriting authority;
• Assess risks and determine appropriate eligibility, coverage, pricing, terms, and conditions;
• Manage renewals and policy endorsements within established underwriting guidelines;
• Review inspection reports and determine appropriate underwriting actions;
• Proactively follow up with brokers to obtain required information and move submissions forward;
• Communicate with brokers by phone and email to provide prompt, professional, and solution-oriented service;
• Build and maintain strong relationships with broker partners across Ontario;
• Follow up on quotes and renewal opportunities to support retention and portfolio growth;
• Participate in broker meetings, industry events, and other initiatives to promote APRIL Canada’s products and services;
• Collaborate with the underwriting team and contribute to the continuous improvement of products, processes, and underwriting practices.

This position could be a great fit if you have:
• Minimum 3 years of experience in property and casualty insurance, preferably in underwriting;
• Experience or strong knowledge of residential/property insurance;
• Experience with non-standard or specialty residential risks is considered a strong asset;
• Knowledge of the Lloyd’s market is considered an asset;
• Excellent verbal and written communication skills in English;
• Knowledge of French is considered an asset;
• Strong computer skills, including Outlook, Word, and Excel;
• CIP designation or currently working toward it is considered an asset.

The ideal candidate is recognized for:
• A collaborative and team-oriented approach;
• Strong communication and negotiation skills with brokers;
• Strong analytical skills and sound underwriting judgment;
• Autonomy, initiative, and a proactive, solution-oriented mindset;
• Strong organizational and time-management skills with the ability to manage multiple priorities;
• Excellent attention to detail and accuracy;
• A strong commitment to customer service and building positive broker relationships.

At APRIL, our values are part of everything we do:
• People are at the heart of our organization, and we trust our employees.
• Teamwork is essential. We support and respect one another, and we believe that when one of us succeeds, we all succeed.
• We strongly encourage intrapreneurship and give employees the opportunity to contribute to the evolution of their roles.
• We continuously challenge the way things are done to find better solutions.
• We have an open-door culture where managers are accessible and collaboration across teams is encouraged.

Working at APRIL comes with great benefits:
• Recognized as a Top Insurance Workplace in 2022, APRIL Canada offers its employees a comprehensive range of benefits:
• Flexible 35-hour work week and hybrid work opportunities;
• Competitive group benefits, including health insurance, an Employee Assistance Program (EAP), and telemedicine services for employees and their families;
• Group RRSP with a 2.5% employer contribution;
• Profit-sharing program available to all employees starting in their first year;
• Continuous learning opportunities and employer-paid training;
• Equipment provided for both home and office;
• Free parking;
• Competitive salary;
• Weeks of vacation starting in the first year;
• 5 personal days per year;
• 1 paid volunteer day per year;
• 2 additional paid days off during the holiday season;
• 1 paid day off for your birthday.