Truck Delivery Driver

Are you passionate about organic and natural food?

Is respect for others something you value above all else?

Do you want to be a part of a company that aims for excellence?

Purity Life Health Products, LP, is Canada's leading distributor of natural health products across our two divisions, Purity Life Wellness and Purity Life Grocery. At Purity Life, we believe natural health products make a difference in peoples' lives. Our vision is to be Canada's most valued natural health products distributor.

Our values are based on providing a safe workplace for our employees and conducting business based on our COMMIT acronym - collaboration, operational excellence, mutual respect, making a different, integrity and transparency.

We are currently seeking a Truck Delivery Driver at our Burnaby location, part of our Purity Life Grocery division.

ABOUT THE JOB

Our Truck Drivers load and deliver orders to customers in a timely, efficient and professional manner, providing customers with the high level of customer service that is expected of Purity Life representatives. Truck Drivers are required to strictly follow safety protocols while performing the job.

MAIN RESPONSIBILITIES

A. CUSTOMER SERVICE:

• represents Purity Life in a courteous, friendly, and helpful manner, helping customers with any questions or requests for information or letting them know whom they can contact to get the information they need (i.e. Marketing, Customer Care, AR).
• ensures that products are delivered in good condition, in a timely manner.
• ensures that the correct number of pieces are delivered and lets the customer know if there is a discrepancy and what will be done about it.
• helps solve problems with delivery orders to the customer's satisfaction (ie. when picking errors or damaged or short-dated goods are delivered).
• obtains payments for orders from customers as directed on the invoice, and ensure that the amounts and dates are correct, that cheques are filled out correctly, and that the monies are handled safely until they are given to Accounts Receivable (A/R).
• accepts returns when necessary and ensures that the applicable paperwork is done and passed on to the appropriate person.

B. DRIVING:

• operates the Purity Life truck safely under various road and weather conditions as well as manoeuvres in areas where space is restricted.
• drives defensively at all times, following all safety and traffic regulations.
• is familiar with our delivery area and the assigned route.
• uses a map/google maps when the exact location of a delivery customer is not known.

C. LOADING/UNLOADING AND PRODUCT HANDLING:

• loads the truck in an orderly fashion bearing in mind weight distribution and order of deliveries and safety of product.
• maintains the most effective and optimum use of the delivery vehicles regarding decisions on which orders can be delivered.
• uses the appropriate equipment and supplies to ensure that goods do not get damaged or move about while in transit (ex: load bars, pallet wrap, bungie cords, rope).
• ensures that dry ice is used when loading frozen products, and that frozen goods are handled quickly and effectively to maintain the required temperature and food safety.
• uses various pieces of equipment such as pallet movers, manual pallet jacks, dollies, and a power tailgate as needed.
• liaises with purchasers to arrange for pickup of incoming goods.
• unloads the truck at the end of the day, ensuring that equipment, supplies and returned products are put back in their proper locations.

D. TRUCK MAINTENANCE:

• performs daily pre-use inspection of the vehicle, immediately informing the Assistant Manager or Manager of any problems.
• does on-site maintenance as required and in a timely basis (ex: lubricating latches, hinges, tailgate, etc.)
• cleans, or ensures that cleaning is done, to the inside and outside of the vehicle on a regular basis.
• takes the vehicle in for servicing at the appropriate time and/or as directed. Informs the Assistant Manager of any servicing that is done so that they can maintain an overview and keep records of servicing.
• ensures that any damages or breakdowns are reported immediately, and in consultation with the Assistant Manager, repaired promptly.

E. MISCELLANEOUS DUTIES:

• may require other warehouse work as part of the position.
• liaises with the warehouse workgroup, customer service, marketing department, and accounts receivable regarding orders or customers when applicable.
• ensures that the paperwork involved in deliveries is finished daily and any follow-up to deliveries is completed.
• does pallet exchanges when necessary.
• trains new drivers (and swampers) when necessary.
• assists with special events (ex: trade shows) as required.
• other duties as assigned.

QUALIFICATIONS + EXPECTATIONS

• Valid Class 5 driver's license, with a "clean" driver's record
• At least 1 year of delivery driving experience
• Defensive driving or professional driving lessons and experience an asset
• Able to perform physically demanding work, including bending, reaching, pulling, pushing and lifting up to 50lbs, as needed
• Good customer service skills (friendly, professional, good communciation)
• Problem-solving abilities with good follow up on details as required
• Good spatial conceptualizing (ability to judge tight spaces for parking and loading)

COMPENSATION + WORKING CONDITIONS

This is a full-time and permanent position (40 hours/week) with options for overtime as required. The schedule is Monday to Friday, 7am-3pm.

The starting rate is $24.02/hour. We have health and dental benefits available after 3 months of employment.