Customer Service Specialist (Operations)
$19 - $23 per hourTemporary
House of Contractors
Job Responsibility:
Mandatory Qualifications:
- Bachelor's degree required.
- Experience in sales.
- Experience with attention to fine details.
- Experience in customer service.
- Well-spoken English Verbal and Written
- Proficiency in Microsoft Office Suite.
Responsibilities:
- Emailing customers tailored to the products they ordered, ensuring high-quality customer service.
- Prepare shipping labels and customs documents for North American customers.
- Call customers to upsell parts and services after they make their purchase.
- Discuss preferred shipping options with customers via phone calls.
- Conduct monthly analysis of profits for each order to identify trends and opportunities for improvement.
- Process phone orders efficiently and accurately.
- Preparing invoices
Additional Requirements:
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Strong communication skills in English and French.
- Proven sales experience with a focus on customer relations.
- Highly organized with exceptional attention to detail.
What We Offer:
- Competitive salary.
- Free parking.
- Work hours from 10 am to 5 pm.
- Opportunities for professional development and fast advancement.
- A dynamic and supportive work environment.
- Multitude of shops nearby.
How to Apply: Please send your resume and a cover letter highlighting your qualifications and experience to View email address on ca.edajobs.com
Join our team and help us provide exceptional service to our customers!
Job Types: Full-time, Fixed term contract
Pay: $19.00-$23.00 per hour
Expected hours: 35 per week
Benefits:
- Casual dress
- On-site parking
Schedule:
- Monday to Friday
Job Types: Full-time, Fixed term contractContract length: 12 months
Pay: $20.00-$25.00 per hour
Expected hours: 35 - 37 per week
Benefits:
- Casual dress
- On-site parking
Schedule:
- Monday to Friday
Application question(s):
- How many years of sales experience do you have?
- Do you have experience doing detailed administrative work?
- How many years of customer service experience do you have?
Education:
- Bachelor's Degree (preferred)
Experience:
- sales: 1 year (required)
Work Location: In person
Application deadline: 2024-08-01Expected start date: 2024-08-01
Vacancy posted 2 days ago
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