HOUSEKEEPING INSPECTOR

Job Responsibility:

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Hyatt Regency Vancouver is seeking dedicated guest service oriented Regular Inspector/Inspectress to join the Housekeeping department.

This position requires the ability to inspect rooms after the housekeepers finish cleaning the rooms. This candidate should have previous Housekeeping experience as they have to be able to inspect the quality and cleanliness are up to the Hyatt standards. This candidate must be energetic, detailed and meticulous in following Hyatt cleanliness standards and have great interpersonal and verbal communication skills. In charge of special projects in the department, answering phone queries, guest inquiries and requests on a daily basis. This position works closely with the Housekeepers, Housekeeping Supervisors, and Front Desk. They will be the liaison between Housekeeping and Front Desk for the communication of releasing rooms to the front desk for arrival and preparation of resort guest, owners, and VIP's.

Starting wage is $20.90, after 6 months $24.38, after one year $27.86.

ABOUT HYATT

Being part of our Hyatt Regency Vancouver family means always having space to be you. We are passionate about diversity, equity and inclusion. Our teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun, your perfect opportunity. At Hyatt, diversity, equity and inclusion are at the core of our purpose, to care for people so they can be their best .In the spirit of respect, reciprocity and truth, we gratefully honor and acknowledge that the lands on which we have the privilege to live and work are part of the traditional, ancestral, and unceded territory of the Coast Salish Peoples (x?m?thk??y??m (Musqueam), skwxwú7mesh (Squamish), and s?lilw?ta? (Tsleil-Waututh) Nations). Finally, we acknowledge all Nations - Indigenous and non - who live, work and play on this land, and who honor and celebrate this territory. This sacred gathering place provides us with an opportunity to engage in and demonstrate leadership on reconciliation.We welcome colleagues and guests from all over the world and we know that bringing diverse perspectives and underrepresented voices into the conversation strengthens our organization. There is no room for racism, discrimination or hatred of any kind at Hyatt Hotels.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Qualifications

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment
• Must be able to work various shifts and flexible hours especially the weekends and holidays (mornings, afternoons and evenings)
• Must possess excellent communication skills with a good understanding of the English language
• Must have excellent customer service skills
• Must have excellent people skills
• Must remain professional, firm and fair at all times
• Must have an upbeat and outgoing personality
• Must be able to communicate with a diverse group of individuals
• Must possess excellent organizational skills
• Must be able to prioritize different tasks
• Must have excellent time management skills
• Must have good computer and phone skills
• HotSOS/Rex program experience preferred
• Knowledge of a second language is an asset

Physical Aspects of Position (include but are not limited to):

• Frequent standing and walking throughout shift
• Occasional lifting and carrying up to 20 lbs.
• Occasional kneeling, pushing, pulling
• Occasional ascending or descending stairs and ramps
• Capable of performing repetitious duties