Total Health Management Consultant

We are seeking a talented individual to join our Total Health Manager team at Mercer. This role will be based in Toronto, CA. This is a hybrid role that has a requirement of working at least three days a week in the office. 

Total Health Management Consultant

What can you expect:

• Develop and support Total Health Management Consultant (THM) business in collaboration with Mercer’s offices,

• Increase the visibility of organizational health services in Canada,

• Develop business opportunities and provide project support for the client and consultant,

• Complete key tasks and work, delegates/collaborates within the THM team as needed

• Support accountability and fiscal responsibility for revenue/profitability for client accounts and projects

• Maintaining effective carrier/vendor relationships to serve clients in benefits procurement and administration (eligibility, claims, billing, plan implementation, contracts, plan changes and necessary amendments)

What is in it for you:

• A company with a strong brand and strong results to match, and are committed to making a difference in the lives of people

• A culture of belonging, innovation, collaboration, internal mobility, and extraordinary career opportunities through our four businesses: Marsh, Mercer, Guy Carpenter, and Oliver Wyman, each consistently ranked the industry leader in their fields

• Competitive pay (salary and bonus potential), full benefits package – effective starting Day 1! (Medical, dental, vision, STD/LTD, life insurance, RSP (Retirement Savings Plan) or TFSA (Tax Free Savings Account))

• Generous paid time off for vacation, sick days, company holidays (with early dismissal), floating holidays, and time to give back to your community; flexible work culture

• Parental Leave and Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan

• Employee Resource Groups which provide access to leaders, relevant volunteer, mentoring opportunities, and interactions with counterparts in industry groups and client organizations

We will count on you to:

• Ensure project execution and provide subject matter expertise

• Lead and support client engagements, including ensuring service delivery, audits and process evaluations, program and process design, renewal support, business placement, benchmarking and strategic development

• Assist in development of sophisticated health, wellbeing, disability and accommodation design and improvement strategies

• Research, plan, build and deliver client-ready materials, reports, tools and presentations in part or in full, depending on the project assignments

• Assist in the development and implement tools and solutions to address complex client issues

• Support projects to assess, improve and enhance employee and organizational health and well-being, attendance support, disability management, accommodation, return to work and related health and organizational impacts. This includes development of disability, and organizational well-being strategies and programs that support corporate objectives

• Develop and lead project implementation

• Liaise with third party providers as required

Build and enhance market presence

• Partner with Health consultants and other lines of business to identify opportunities for existing clients

• Meet clients to present services and develop proposals to meet their needs

• Develop client relationships and follow up with clients on a regular basis

Be a member of the THM National Team.

• Collaborate in the implementation of the plans

• Develop intellectual capital as needed

• Help improve processes and procedures

• Contribute to the creation of new services

What you need to have:

• 5+ years of relevant experience in a field related to disability management, wellbeing, health promotion, human resources

• Expert level of knowledge across several of disability management, Occupational Health & Safety, wellbeing programs, EFAP, HR programs and policies, etc.

• Excellent interpersonal skills; strong oral and written communication skills

• Ability to prioritize and handle multiple tasks in a demanding work environment

• Ability to partner and lead teams to deliver project objectives; ability to work independently and on a team

• Ability to travel occasionally to other offices within Canada

What makes you stand out:

• Bachelor’s degree in a health, or social sciences related field

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need, please contact View email address on careers.marsh.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

The applicable base salary range for this role is $101,000 to $151,000.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, retirement programs as well as employee assistance programs.

This is a New position.