Lead Product Sales

Job Responsibility:

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• RSP Options (after 12 months or 2000 cumulative hours of service)
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:

The PSS Sales Lead will be solely responsible for a designated ticket selling area and responsible for guiding staff in successful front line sales and office operations. This position requires a high knowledge of our products and systems. This is a leadership role. We are looking for an organized individual who is positive, outgoing, has a passion for the outdoors, is well-disciplined, and takes pride in their work.

Job Specifications:

• Expected Pay Range: $21.00 - $27.26 / hour
• Shift Availability: Full Time
• Housing: May Be Available

Job Responsibilities:

• Leading employees in sales and office operations by example;
• Training employees on office operations, new products, new policies, and offerings around the resort.
• Creating lunch and break schedules;
• Opening and closing ticket office(s);
• Creating a fun and professional work environment, including sales contests;
• Processing accurate financial transactions in RPOS with all forms of payment;
• Tracking and monitoring that employees process transactions towards 100% guest data collection (name, DOB, address, email, etc.);
• Answering any and all Kirkwood-specific questions and being knowledgeable about the history and culture of Kirkwood;
• Keeping the offices clean, neat, organized, and presentable at all times;
• Tracking and monitoring office inventory levels;
• Being responsible for weekly safety meetings;
• Being responsible for point of sale close out procedures and auditing;
• Own, personalize, and elevate overall office experience with guest and front line agents.

Job Requirements:

• High school diploma or equivalent;
• Ability to lift and carry 25 lbs;
• Ability to read, write, speak, and comprehend English language proficiently.

• Experience handling money and working with the general public;
• Guest service experience;
• Point-of-sale experience & guest data collection;
• Excellent skill in customer relations, communications, and problem solving;
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Publisher).

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 502988 Reference Date: 07/18/2024 Job Code Function: [[customString7]]