Chief Customer Experience & Ai Innovation Lead
MNP Executive Search & Professional Recruitment
A leading fintech company based in Toronto is seeking a Director of Customer Experience to enhance customer interactions across all platforms. The ideal candidate will have over 7 years in customer experience leadership, proven success in cross-functional initiatives, and expertise in customer support systems like Zendesk and Salesforce. This role offers competitive salary and flexible work arrangements.#J-18808-Ljbffr
- ...defining features of the colleague experience at TD. Our compensation... ...lasting relationships with our customers by performing a broad range... ...customer, Act like an Owner, Innovate with purpose and Execute with... ...Are: TD is one of the world's leading global financial institutions...SuggestedFull timeWork from home
$72.8k per year
...difference, there’s only one choice. Customer Solutions Lead Join our team as a Customer Solutions... ...delivering a personalized customer experience. In this position, you will execute the... ...evaluation, and recommendations on Bayer’s innovations in seed, crop protection, and...SuggestedLong term contractPermanent employmentFull timeTemporary workSummer workLocal areaWork from homeFlexible hours- ...defining features of the colleague experience at TD. Our compensation... ...lasting relationships with our customers by performing a broad range... ...customer, Act like an Owner, Innovate with purpose and Execute with... ...TD is one of the world's leading global financial institutions...SuggestedContract workFixed term contractWork from home
- ...Are you a people-first leader with a passion for coaching, collaboration... ...? We are looking for a Bilingual Customer Service Team Leader to join a vibrant... ...at the heart of shaping client experience and frontline operational excellence. Lead & Inspire: Guide a motivated team...SuggestedLong term contractPermanent employmentFull timeTemporary workImmediate startMonday to friday
- ...Winnipeg Insurance Brokers Ltd. mission and values, the Chief Executive Officer (CEO, WIB) leads and directs a multi-branch insurance brokerage. This... ...boards, committees, or working groups Education and experience The competencies for the position would typically be...SuggestedLong term contractFull time
- ...delivery. In this role, you will lead and scale our software quality... ..., Tableau, Jira Dashboards AI tooling: Claude, Codex...... ...Qualifications & Requirements Experience: 7+ years in Software Quality... ...of many nationalities. We are customer‑centric, always putting our customers...Shift work
$62.85k - $69.69k per year
...Executive Assistant to the Chief Corporate Officer About Credit Union Central of Manitoba Credit Union of Manitoba (CUCM) is the... ...related field, or an equivalent combination of relevant education and experience. Progressive experience providing confidential executive...Full timeWork at officeAfternoon shift3 days per week- ..., a national retail health and wellness leader, seeks a Senior Director to own the Pharmacy Experience and Transformation agenda. You will drive AI, automation and technology strategies to... ...measurable value across initiatives. You will lead discovery, business cases and scale...
- ...PAL Airlines seeks a Director of Customer Service to lead the experience and shape service excellence across the Quebec network. You will drive vision, strategy, and leadership for a seamless passenger journey while upholding PAL Airlines' standards and values. This high-...
- ...technology. We're building a modern, AI-powered platform that helps... ...work, and deliver better experiences for residents and property owners... ...for someone to build and lead our marketing function from the... ...Define and refine our ideal customer profile, positioning, messaging...Full timeInternshipWork at officeRemote work
$18 - $22 per hour
...No degree, certificate or diploma Experience 3 years to less than 5 years On site... ...prepare communications material Address customers' complaints or concerns Answer... ...situations with customers Professionalism in customer service Conduct sales transactions...Permanent employmentFull timePart timeWork at officeRemote work$20 - $21 per hour
...Fortune 500 clients and world-leading global technology partners and... ...client is looking for exceptional, customer-oriented team players who are... ...degree or diploma. Experience working in a call center environment... ...are screened with AI technology and reviewed by NTT...Long term contractFull timeTemporary workWork at officeRemote workWork from homeMonday to fridayShift workAfternoon shift- ...And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating... ...Insurance Company of Canada is a leading home and auto insurer focused on... ...where employees feel valued, experience personal growth, have career options...InternshipWork at officeRemote workFlexible hours
- ...America's heavy-duty transit bus leader and offers the most advanced... ...SUMMARY We are seeking a Customer Programs Manager who will act... ...managing assigned contracts by leading cross-functional teams... ...communications or related business experience. Mid Professional with 5+...Long term contractFull timeContract workSummer holiday
- ...R2841709 Position Title: Patient Experience iCare Exchange Integrations... ...Department: Patient ENGINEERING Lead Location: Toronto, ON - Hybrid... ...’s transformation - where AI, automation, and bold experimentation... ...patient focused healthcare innovation. You will be responsible for...3 days per week
$99.45k - $209.9k per year
...digitally compassionate and innovation-led environment, you will help... ...clients shift to the New using leading-edge technologies on some of... ...related to integration, custom software development team, testing... ...will have extensive experience in leading the development and...Full timeWork at officeLocal areaShift work- ...Industries Limited, North America’s leading manufacturer and distributor... ..., first-class service, innovation and a commitment to people. Our... ...Position Summary Join our AI team as an Intermediate AI Engineer... ...field. • 3-5 years of experience in AI, machine learning, agentic...
- ...genuinely enjoys building connection with kids. We are a non-smoking household. Interested? Please tell us a little about yourself, your experience with neurodivergent children or emotional regulation support, and why you think you’d be a good fit for our family. Please visit...Part timeFlexible hours1 day per week
- ...create a stimulating and nurturing environment for their child. If you are passionate about working with infants, have the necessary experience, and meet the requirements, we encourage you to message us to express your interest in this rewarding opportunity to become a valued...Long term contractFull timeLive out
- ...that Excellence matters, and continuous innovation offers benefits for everyone involved. This... ...Café offers free Tea and Coffee. Customer Service Representative (CSR) Full-Time... ...What We’re Looking For • 1–3 years of experience in customer service, sales support, order...Full timeContract workInternshipWork at office
$35.5k - $50.5k per year
...Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and... ...partners to deliver the desired customer experience and achieve overall business... ...our people. By working together, innovating and pushing boundaries, we transform...Contract workPart timeDay shift- ...available at POSITION SUMMARY The Customer Service Representative (CSR) will perform... ...as price discrepancy, incorrect quantity, lead time, etc. Negotiate, enter, and coordinate... ...in a fast- paced environment. Experience of Oracle systems and process would be considered...RemplacementPermanent employmentFull timeContract workSummer holidayWork at officeImmediate start
- ...wage of $22.00 -2... per hour. If you are a hardworking, nurturing and reliable individual who is detail-oriented and has childcare experience, we encourage you to message us for more details on this rewarding opportunity. Please visit to view full details and to apply. FREE...Hourly payFull timePart timeLive outImmediate start
- ...together enterprise and start-up innovation. Today, we support digital... ...small players, we stay at the leading edge of technology, remain nimble... ...looking for a skilled Senior AI Engineer with Python,... ...intelligent workflows, conversational experiences, and AI-powered automation across...Full timeInternshipRemote workRelocation
- ...Position Summary The People AI Solutions Designer is the builder... ...the People AI Deployment Lead readies HR processes for automation... ...partners within the Workforce Innovation team Rapidly prototype — turn... ...raise quality, reliability, and experience. Harden, Document & Hand to...
- ...Industries Limited, North America’s leading manufacturer and distributor... ..., first-class service, innovation and a commitment to people. Our... ...with Product Leads and Customer Success teams • Maintain and... ...years of application support experience in a SaaS, user-software, or...Work at office
- ...COLLABORATION We are seeking an experienced Data Solutions Lead to join our growing Data & Analytics team. In this... ...to solve problems, and ensure we deliver a cohesive customer experience Researches innovative solutions, develops new concepts, and implements proof-...
$20.8 - $24.45 per hour
...open vacancy As a Services Lead, you will be supporting all departments... ...addition, you will: Sales Experience. Ensure all Beauty Advisors... ...Passion for Client Service, Innovation, Expertise, Work-Life Balance,... ...Artificial Intelligence (AI) technologies in our recruitment...Full timePart timeInternship- Job description: Innovation and AI Strategy LeadAs Innovation and AI Strategy Lead, you will drive the design and delivery of analytics and AI/ML services built on Google... ...growth, operational efficiency, and exceptional customer experiences. The MTY Group is a family whose...Casual workWork at officeFlexible hours
$45.9k - $72.6k per year
...accurate record‑keeping and reporting for GRS customers while delivering a high standard of... ...support customers. This role is ideal for a customer‑focused, detail‑oriented professional who... ...career advancement, access to industry-leading learning programs and up to $2,000...Permanent employmentFull timePart timeInternshipWork at officeFlexible hours
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