Material Follow Up Lead

Job Responsibility:

Summary

• Position does not manage WHSE or Driver team members*

The The Supply Chain Operations Manager is responsible for the operational function(s) of assigned work group(s) in a Supply Chain Logistics operation. This position provides direct supervision of Supply Chain Ops Supervisors, SNE and other hourly employees. This role ensures compliance with company and location policies, procedures and work instructions in order to provide a safe and productive work environment, optimum customer service and accurate records. Position may directly interface with customer contact, processes, systems, routines, etc.

May interact with carriers and/or customer depending on the complexity and scope of the organization.

All work is subject to review by the location hierarchy and Ryder Corporate Process Owners such as Finance, Human Resources, Safety, etc. Error could result in customer dissatisfaction, loss of profit, safety or security incidents

Essential Functions

• Communicate daily/shift goal of facility and group(s). Devise, communicate and implement plans to obtain operational goals. Work with and motivate employees to ensure goal achievement. Provide progress or constraint updates to management and implement corrective measures as needed
• Provide leadership for Supply Chain Ops Supervisors, SNE and hourly employees through in depth training and continuous review of employee understanding of policies, procedures and processes. Create a productive work environment through effective communication, coaching, motivating and leading by example
• Identify and/or solve operational issues with the account(s) which includes, but is not limited to implementing continuous improvement and LEAN initiatives, to strengthen team unity, goals, productivity, customer facing meetings, location approval processes, exposure to other locations, and results
• Hire, train and supervise exempts and/or hourly employees in the assigned work group(s)
• Support and aid in the development of system and process training for employees in the work group(s). Perform administrative functions to include tracking of time, attendance and performance feedback
• Instruct and enforce location safety management plans, training and processes
• Assign employees to individual tasks and ensure required tools are available

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Ability to effectively communicate in both verbal and written forms with employees, peers and management
• Strong organizational, follow-up and computer skills required
• Ability to work self directed with minimal supervision
• Ability to manage individual performance and employee relations
• Ability to prioritize and organize work, along with strong follow-up, analytical, problem solving and sound decision making skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices
• Warehouse Management Systems (WMS) intermediate preferred
• Material Handling Equipment (MHE) depending on position intermediate required
• OSHA required intermediate required
• DOT and Hazmat knowledge based on the account intermediate preferred
• Intermediate computer skills intermediate required
• Exposure to Lean principles, systems and tools beginner preferred

Qualifications

• H.S. diploma/GED required
• Bachelor's degree preferred logistics, supply chain, or related field.
• Two (2) years or more in logistics, warehouse or industry related field required
• Two (2) years or more Previous supervisory experience required
• Three (3) years or more problem solving skills experience, use of formal Root Cause Countermeasure Systems preferred
• Warehouse Management Systems (WMS) intermediate preferred
• Material Handling Equipment (MHE) depending on position intermediate required
• OSHA required intermediate required
• DOT and Hazmat knowledge based on the account intermediate preferred
• Intermediate computer skills intermediate required
• Exposure to Lean principles, systems and tools beginner preferred

Travel: 1-10%

Job Category: Supply Chain

Ryder is an equal opportunity employer. We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.

In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply please contact us at View phone number on ca.edajobs.com.

Ryder est un employeur offrant l'équité en matière d'emploi. Nous valorisons la diversité et l'inclusion en milieu de travail et nous encourageons tous les candidats qualifiés à postuler, y compris les femmes, les minorités visibles, les autochtones et les personnes avec un handicap. (L'emploi du genre masculin dans ce texte ne se veut pas discriminatoire et n'a pour but que de l'alléger)

Conformément à son engagement envers la diversité et l'inclusion, Ryder accueille et encourage les candidatures de personnes handicapées. Des accommodements peuvent être proposés sur demande pour les candidats qui participent à toutes les sphères du processus de recrutement, de sélection et d'évaluation. Si vous nécessitez un accommodement, veuillez informer le représentant des ressources humaines de la nature de l'accommodement souhaité afin que nous puissions discuter de vos besoins avec vous. Si vous avez besoin d'assistance pour postuler, veuillez nous appeler au View phone number on ca.edajobs.com.

#wd