Inventory and Project Administrator (Technical)

Job Responsibility:

Are you looking for an opportunity to join an outstanding team and help them in their quest to deliver an unparalleled support experience for one of Canada's most recognizable brands? Do you thrive in a fast paced environment and are driven by quality? We are looking for a technically savvy member who is is well organized, thorough in their approach and focused on continuous improvement to join our team. If this sounds like you, now is the time to join us!

Your future duties and responsibilities

The member will be responsible for full inventory and asset management, along with assistance in project administration, and support. Responsibilities include:

• Inventory management, including shipping and receiving
• Asset management, to keep an accurate inventory of devices deployed in the Client environment
• Maintaining Inventory Management and ITSM ticketing systems with up-to-date information as devices are deployed and removed
• Retrieving and releasing devices to support members and the client, as needed
• Testing returned equipment for proper functionality
• Returning working devices to inventory, disposing of defective devices, and managing warranty repairs, while updating the Inventory Management System accordingly
• Assisting in the coordination of new projects, including new builds, retrofits, conversions and evergreens
• Assisting in technical projects and support including imaging and configuring devices, evergreens, upgrades, etc.
• Assisting in the installation, diagnosis, repair, maintenance, and upgrading of PC equipment and peripherals.
• Assisting in troubleshooting issues in a timely and accurate manner.
• Providing end-user assistance where required
• Assisting in the delivery of devices to Client locations should the need arise

Required qualifications to be successful in this role

Nice to Have:

• Knowledge of networking principles
• Ticketing system (ServiceNow / ITSP / ITSM is an asset)
• Experience with Asset Management tools
• Project Management or Project Administration experience

Soft skills:

• Focused on Client satisfaction
• Excellent organizational skills
• Excellent time management skills
• Professional appearance since this is a client facing role
• Self-starter, ability to work independently
• Must be able to meet scheduled deliverables
• Team player
• Dynamic
• Autonomous
• Resourceful

Education

• Post-secondary education in a relevant discipline or equivalent work experience

Language

• English: spoken and written (required)
• French: spoken and written (asset)

#INDCGIC

Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist. Come join our team—one of the largest IT and business consulting services firms in the world.