Dental Office Administrator

Office Administrator – Riverstone Dental Clinic

Riverstone is looking for a warm, welcoming, and enthusiastic individual to join our front desk team. As the first point of contact for our patients, you play a vital role in creating a positive and memorable experience. A friendly greeting sets the tone for the entire visit, and we’re seeking someone who genuinely enjoys building meaningful connections with patients.

At Riverstone, our dedicated team is committed to providing exceptional care. We pride ourselves on fostering long-term relationships with our patients in a supportive and professional environment.

Clinic Hours: Monday to Friday, 7:00 AM – 6:30 PM, with occasional weekends. Candidates must be available to work full-time (5 days a week, 8-hour shifts) and be flexible for either opening or closing shifts.

Key Responsibilities:

• Greet and check in patients with a warm, professional demeanor
• Schedule and manage appointments using Open Dental software
• Confirm upcoming appointments and follow up with patients as needed
• Submit insurance claims and pre-determinations for treatment
• Support patients in maintaining regular oral health appointments (exams, cleanings, treatment plans)
• Handle shipping and receiving of dental lab cases
• Ensure patient information is kept confidential and secure
• Keep the reception and waiting areas clean, organized, and inviting

Growth Opportunity: This role offers room for advancement within the clinic. For the right candidate, there is a clear path to grow into a Treatment Coordinator position — an essential role that supports both patient care and clinical efficiency. We’re committed to helping our team members reach their full potential.

What We Offer: We value our team members and are proud to offer a comprehensive benefits package, including:

• Fully employer-paid health and wellness benefits through Manulife Insurance
• 100% coverage for paramedical services (massage, acupuncture, chiropractic, osteopathy, physiotherapy) up to $800 per service
• Coverage for prescriptions, eyeglasses, and disability
• In-house dental services for employees and their families (excludes specialist services)

How to Apply: If you’re passionate about patient care, enjoy creating a welcoming atmosphere, and want to be part of a supportive dental team, we’d love to hear from you!

Please submit your resume and cover letter. All applicants must include their current work status in Canada to be considered.