Human Resources Generalist Canada

We’re Watts. Together, we’re reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What We Do

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.

Join Watts Canada HR and help shape the future of our people and culture. We are looking for a high impact Human Resources Generalist to become a key member of our Watts Canada HR team and a valued contributor within the broader Watts Americas HR organization.

In this role, you will serve as a trusted advisor, partnering with leaders and cross functional teams to deliver value across the full employee lifecycle. You will play a pivotal role in shaping the employee experience through recruitment, employee relations, compensation and benefits, performance management, organizational development, training, engagement initiatives, and special HR projects.

You will also take ownership of our HR systems, including Workday and UltiPro, ensuring seamless processes, strong data integrity, and insightful reporting that supports business decision making.

This is a great opportunity for someone who thrives in a fast paced, collaborative environment, enjoys variety, brings strong organizational skills, and is passionate about building a positive, high performing workplace culture.

This is an excellent opportunity for a highly collaborative people centric, team-oriented professional who will be an integral part of the Watts Canada HR team. The HRG will be responsible for serving as a trusted partner to the HR Manager Canada and Canadian employees across the organization. This role requires a team player who builds effective relationships, strong communication pathways and works closely with cross-functional partners to support business success. The HRG supports the full employee lifecycle, including recruitment, employee relations, benefits, compensation, performance management, organizational development, training, and engagement initiatives. Through actively fostering open communication and collaboration, they ensure HR programs are aligned, effective, and responsive to employee and business needs. This role also manages HRIS activities (Workday and UltiPro), ensuring accurate data management and integrated processes. As an active member of the Watts HR team, the HRG contributes to national HR initiatives while promoting a positive, inclusive, and continuously improving workplace culture. The HRG supports approximately 50 onsite employees, 25 of whom are union, and additional 100 employees across Canada.

This position has no direct reports, and this is a backfill role with Watts team Canada.

This position reports to the HR Manager, Canada who is remote to the site and sits in BC. This role is onsite 5 days a week and is based in Burlington Ontario.

Primary Job Duties And Responsibilities

• Provides HR solutions to managers, supervisors and employees on HR related matters such as benefits, compensation, training, recruitment and employment, organizational design, change management, employee relations and organizational development.
• Supports the administration of RRSP’s, Health & EAP Benefits, WSIB, WCB and all Watts HR functions including talent development and planning.
• Partners with the HR Manager, Canada and site Operations leadership to support effective union relationships and ensure compliance with collective agreements.
• Serves as a key contact for union representatives and officials at the Burlington location.
• Serves as a support to Safety and responsible for WSIB claims and support.
• Conduct interviews, assess candidate qualifications, and participate in the selection process.
• Leads the onboarding process for new hires, ensuring partnership with Talent Acquisition, Safety and managers for seamless integration.
• Supports new employees by working with leaders to create immersion plans, drafting new hire announcements, and completing other new hire tasks.
• Maintains a high level of visibility, accessibility, and interaction
• Generate HR reports and analytics such as headcount reports, performance reports and more.
• Coach and counseling employees, front line leaders and managers on Watts policies and Employment Standards expectations related to the function of the business.
• Utilize an empathetic approach to understanding employee concerns, answer questions and help employees navigate through organizational change.
• Supports updating of Canadian policies, procedure and process documents
• Conduct investigations into employee complaints, providing recommendations for resolution.
• Partner with the HR Manager Canada as appropriate for all ethics related issues.
• Partner with the Employee Spirit Committees and Watts Cares leaders to coordinate various employee engagement and community activities to support a collaborative and inclusive environment.
• Liaise with other members of the Watts HR team to ensure consistent administration of policies and practices while adhering and ensuring compliance with all federal, provincial and local employment laws and regulations.
• The HRG will be a catalyst for cultural advancement of the organization by consistently modeling a positive attitude, cooperative team spirit, and high integrity.
• Partners with HR manager Canada and Operations site leadership to ensure effective union relations and compliance with union contract.
• Assume responsibility for other projects and duties as assigned by the Human Resources Manager Canada or Company management.
• Responsibility directly tied to Watts Value Integrity, Accountability, Continuous Improvement and Transparency
• Travel Requirements: Up to 15% travel to Vernon BC, Calgary Alberta and the US. Must have a valid passport.

Required Qualifications

• 3+ years of progressive HR experience with a minimum of 1+ years of experience in a manufacturing, industrial, distribution center or similar environment.
• CHRP designation.
• Demonstrated experience working effectively within unionized environments, including building collaborative relationships and supporting collective agreement processes.
• Maintains highest level of integrity, ethics and confidentiality, flexibility and adaptability to changing priorities and projects
• Strong collaboration skills and ability to project manage within a larger Americas HR organization
• Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures
• Demonstrated experience working with WSIB claim management.
• Outstanding communication skills
• Must successfully establish employment eligibility and satisfactorily complete background checks, including a national criminal record check and required pre-employment testing as a condition of employment.

Preferred Qualifications

• Demonstrated ability to effectively partner with all levels of the organization, driving communication and change management
• Demonstrated advanced proficiency in Microsoft Office Suite (especially Excel) and similar business applications
• Ability to interpret company goals, strategies and values to inspire an inclusive and engaged workforce
• Outstanding verbal, written and presentation communication skills
• Relationship management and demonstrated ability to establish trust and credibility with designated employee group(s)
• Enables and embodies curiosity with a strong desire to grow professionally, expanding HR professional toolkit
• Data-driven, analytical mindset

General Applicable Company Competencies

• Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency.
• Punctuality and dependability.
• Ability to be flexible and adapt to changing work priorities and stressful conditions.
• Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
• Maintain productive and collaborative relationships with other Watts employees.
• Adherence to Watts’ seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.

Working Conditions

While performing the job duties, you will be working on-site at a hybrid office/distribution center and will perform the majority of your duties in an office environment. You will be required to be present on the warehouse floor and will be required to wear the appropriate personal protective equipment. You will be required to work in the office at the Burlington location (Monday – Friday). Your scheduled work hours will be communicated to you by your manager. When travelling you will be present on manufacturing floors, distribution centers and office locations.

Physical Requirements : Specific physical abilities required for this position include, but are not limited to:

• Ability to remain seated at a desk or workstation for extended periods.
• Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods.
• Ability to physically move around the office, organize or transport files, packages, or other office-related materials.
• Ability to read documents, use a computer, and perform data entry tasks.
• Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls.
• Ability to operate standard office equipment such as computers, printers, phones, and copiers.
• Ability to occasionally lift and carry light objects, such as office supplies, documents, or small equipment.
• Ability to wear personal protective equipment, which may include, but is not limited to, safety shoes, hearing protection, and safety glasses.

Pay Range

The expected salary range for this position is $70,000-$82,000 annually. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable law.

Nothing in this job description restricts Watts’ right to assign or reassign duties, responsibilities, and working hours/conditions to this position at any time.

Onsite

Watts In It For You

• Competitive compensation based on your skills, qualifications and experience
• Comprehensive medical and dental coverage, and registered retirement savings plans (RRSPs)
• Continued professional development opportunities and educational reimbursement
• Additional perks such as fitness reimbursements and employee discount programs

How We Work

At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.

And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

Watts is committed to integrity in everything we do and represent. In compliance with applicable provincial laws, if you believe this job posting may be fraudulent, please contact us at ***email_hidden*** .

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, or local law. Consistent with the obligations of all applicable law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.