B2b Client Relationship Manager

Manage B2B client relationships at Sokin while using transaction data to protect revenue and grow account activity across North America.As a Relationship Manager, you will own existing business-client portfolios across the United States and Canada. You will understand international payment needs, monitor engagement, and act on risks. The role connects relationship management, commercial accountability, CRM discipline, and cross-functional problem-solving.Key Responsibilities:
Own portfolios of North American business clientsIdentify declining usage, revenue risks, and churn signalsDevelop retention plans with clear follow-up actionsPartner with teams to resolve transaction barriersQualify expansion opportunities and support Sales handoffsRequirements:
Experience in relationship management, account management, or customer successExperience managing B2B client portfoliosAbility to prioritize using revenue and transaction dataConfidence engaging senior client stakeholdersStrong organization, follow-through, and CRM disciplineBring client relationship management, portfolio judgment, and commercial focus to Sokin’s growing global payments business.
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