Bilingual Client Relationship Manager

Build senior client relationships as a bilingual Relationship Manager with Computershare in Montreal or Toronto, working hybrid three days weekly.Computershare Plan Managers needs a Relationship Manager as primary contact for Corporate sponsors. You will foster senior-level relationships, coordinate client activities, and ensure purchased services arrive on time. The position requires English and French communication across North America.Key Responsibilities:
Establish trusting relationships and communicate service orders accuratelyResolve client issues and document service incidentsCoordinate special projects, transactions, troubleshooting, and problem solvingNegotiate contractual agreements and balance client needsIdentify upsell and cross-sell opportunitiesRequirements:
Proficiency in written and verbal English and FrenchUniversity degree or three to five years equivalent experienceStrong communication, analytical, and problem-solving skillsProficiency in all Microsoft Office applicationsExcellent interpersonal and diplomatic communication abilitiesApply relationship management, bilingual communication, and problem-solving skills while supporting Computershare Corporate sponsors across North America.
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