Programmer analyst, System and infrastructure operations, maintenance and development

Job Summary

As a systems and infrastructure development, operations and maintenance programmer analyst, you participate in IT efficiency and quality by analyzing, designing, configuring, developing, maintaining and upgrading software products in accordance with the organization’s requirements. Your skills in technology and your ability to anticipate innovation help you develop, standardize and roll out medium- to large‑scale IT systems, programs and applications. You analyze client and partner requirements and influence decisions on appropriate IT solutions. You plan, prioritize and coordinate work to stay on schedule and meet objectives. Your projects and initiatives require comprehensive knowledge of your line of work. You help solve complex problems by using your analytical skills and extensive knowledge of your line of business. Coordination is critical, so you frequently interact with different stakeholders working in other fields. You serve as a systems go‑to person for your team, clients and stakeholders.

Responsibilities

• Actively help develop execution strategies, and analyze and develop software products (design, code, and automate run tests), while applying development, data and security best practices.
• Document technical solutions as well as practices to ensure product sustainability.
• Help develop documentation that is prepared and delivered for training purposes to peers and users.
• Provide technical support for IT operations, analyze, diagnose, follow up on and resolve critical and complex system issues.
• Cocreate with business partners and architects to get a complete understanding of business intentions and objectives to standardize solutions accordingly.

Qualifications

• Bachelor’s degree in a related field.
• A minimum of four years of relevant experience; other combinations of qualifications and relevant experience may be considered.
• Knowledge of French is required.
• Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English‑speaking partners, members and/or clients.
• Action oriented, business insight, customer focus, interpersonal savvy, nimble learning.

Benefits

• Competitive salary and annual bonus.
• 4 weeks of flexible vacation starting in the first year.
• Defined benefit pension plan that provides predictable, stable income throughout retirement.
• Group insurance including telemedicine.
• Reimbursement of health and wellness expenses and telework equipment.

Equal Employment Opportunity

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. Desjardins has zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process.