Account Manager

$110,000 - $120,000 On Target EarningsThe insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across the insurance lifecycle, spanning sales, servicing, and back-office operations. Underpinned by unmatched speed and performance power, we are the trusted backbone that’s taking the insurance industry from friction to flow with Distribution Velocity - speed, performance, and trust - to drive growth at scale. With over 95% of the top agencies and insurers and 50% of industry compliance transactions running through Vertafore, we lead at the intersection of innovation and trust, giving insurance professionals the confidence to transform and win in the AI era. Our reach is global, with headquarters in Denver, Colorado, and offices across the U.S., Canada, and India.Job Description
Core Requirements and Responsibilities
Serve as the lead point of contact for all customer account management mattersBuild and maintain strong, long-lasting client relationshipsHelp your clients evaluate new products and services through a consultative selling processDevelop trusted advisor relationships with key accounts, customer stakeholders and executive sponsorsEnsure the timely and successful delivery of our solutions according to customer needs and objectivesClearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholdersDevelop new business with existing clients and/or identify areas of improvement to meet sales quotasForecast and track key account metrics (e.G. quarterly sales results and annual forecasts)Prepare reports on account statusCollaborate with Account Executives to identify and grow opportunities within territoryAct as Solution Consultant for new clients during the sales processAssist with challenging client requests or issue escalations as neededStay abreast of Industry trends.Collaborate with cross functional teams as requiredQualifications
Bilingual (French & English)B2B experience, preferably at the enterprise level.Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant roleDemonstrable ability to communicate, present and influence key stakeholders at all levels of an organizationSolid experience with CRM software (e.G., Salesforce, CRM) and MS Office (particularly MS Excel)Experience delivering client-focused solutions to customer needsProven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detailExcellent listening, negotiation, and presentation abilitiesStrong verbal and written communication skillsAbility to travel regularlyInsurance industry knowledge is an asset.Additional Requirements And Details
Travel required up to 50% of the time.Ability to work remote with a stable internet connection on an as needed basisLocated and working from an office location (when required)Occasional lifting and/or moving up to 10 pounds.Frequent repetitive hand and arm movements required to operate a computer.Specific vision abilities required by this job include close vision (working on a computer, etc.).Frequent sitting and/or standing.Benefits for Canada Only
The opportunity to work in a space where modern technology meets a stable and vital industryMedical, vision & dental plansLife, AD&DShort Term and Long Term DisabilityPension Plan & Employer MatchMaternity, Paternity and Parental LeaveEmployee and Family Assistance Program (EFAP)Education AssistanceAdditional programs - Employee Referral and Internal RecognitionBenefits for US Only
The opportunity to work in a space where modern technology meets a stable and vital industryWe have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment.Medical, vision & dental plans
PPO & high-deductible options
Health Savings Account & Flexible Spending Accounts Options:
Health Care FSADental & Vision FSADependent Care FSACommuter FSA
Life, AD&D (Basic & Supplemental), and Disability401(k) Retirement Savings Plain & Employer MatchSupplemental Plans - Pet insurance, Hospital Indemnity, and Accident InsuranceParental Leave & Adoption AssistanceEmployee Assistance Program (EAP)Education & Legal AssistanceAdditional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and WellnessCommuter Benefits (Denver)The selected candidate must be legally authorized to work in the United States.The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.PS and CX Bonus Plans
The Professional Services (PS) and Customer Success (CX)
bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.VIP Incentive Plan
The Vertafore Incentive Plan (VIP)
is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.Commission Plans
Commission plans
are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire.Vertafore is a drug free workplace and conducts preemployment drug and background screenings.
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