RQ10925 - Systems Testing/QA Specialist - Intermediate

Responsibilities:

Provides advice on the testing strategy, test plans, the selection of testing tools, and the identification of resources required for testing.

• Plans and organizes testing efforts for large systems in Graphical User Interface (GUI) and non-Graphical User Interface (GUI) environments, including the execution of systems integration tests, specialized tests, and user acceptance testing (e.g., stress tests).
  


• The Quality Assurance Specialist is responsible for the development of test plans, test scripts and test cases and executing these against the various components. The tester will work with the testing lead and IT lead of each project as well as the project team members in the analysis, design, development, implementation and ongoing support of the required systems.
  


• Executes functional, integration, system, and regression tests.
  


• Validates that the system behaves as expected under various conditions.
  


• Identifies, document, and track software defects using tools like ALM, JIRA, Bugzilla, and Azure DevOps.
  


• Works closely with developers to reproduce and resolve issues.
  


• Develops and maintains automated test scripts using tools like Micro Focus, OpenText™ UFT, Selenium, TestComplete, or Postman.
  


• Integrate automated tests into CI/CD pipelines.
  


• Conduct performance, stress, and load testing to ensure the system can handle expected user traffic and data volumes.
  


• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.
  


• Collaborate with developers, business analysts, and project managers to clarify requirements and ensure quality.
  


• Participate in Agile ceremonies like sprint planning, daily stand-ups, and retrospectives.
  


• Maintain detailed documentation of test results, test coverage, and quality metrics.
  


• Provide input for user manuals and release notes.
  


• Ensure testing processes comply with industry standards and regulatory requirements.
  

General Skills:

• Experience in planning, organizing and implementing testing efforts at the specified experience level
  


• Knowledge of structured methodologies for the development, design, implementation and maintenance of applications
  


• Knowledge and experience in the use of Computer Aided Software Engineering (CASE) tools and data query tools to aid in the development of test cases
  


• Knowledge and experience in the use of automated test tools and version control systems on one or more platforms
  


• Experience executing functional tests, non-functional tests and systems level integration tests
  


• Experience supporting user acceptance testing and participating in UAT activities
  


• Experience with quality assurance principles, practices, tools and structured methodologies
  


• Experience creating testing strategy documentation, test plans, test cases and test data for various types and phases of testing, including technical and business functional validation
  


• Experience in quality assurance and testing, including unit testing, integration testing, load testing, performance testing, etc.
  


• Knowledge and experience in all phases of the Systems Development Life Cycle
  


• Excellent analytical, problem-solving and decision-making skills; organizational, creativity and perseverance skills; verbal and written communication skills; and interpersonal skills
  


• A team player with a track record for meeting deadlines
  


• Knowledge of one or more automated testing tools
  


• Knowledge of system, integration, regression, and acceptance testing.
  


• Familiarity with Agile, Scrum, and Waterfall methodologies.
  


• Demonstrated ability to write clear, comprehensive test cases and execute them effectively.
  


• Experience with tools like ALM, JIRA, Bugzilla, TestRail, Zephyr, etc.
  


• Familiarity with tools like Selenium, Cypress, or Postman for API testing.
  


• Understanding of scripting languages (e.g., Python, JavaScript, Bash) for automation or test data setup.
  


• Demonstrated ability to write queries to validate data and perform backend testing.
  


• Clear grasp of the software development and testing life cycles.
  


• Experience conducting basic security testing and collaborating with security specialists for deeper penetration testing.
  


• Experience developing and managing robust test data strategies, including generating realistic and sufficient test data, ensuring data privacy, and managing test data environments.
  


• Validates data integrity, consistency, and accuracy across various system components and databases, performing data migration and transformation testing as needed.
  


• Experience developing and executing performance test scripts using tools like JMeter or LoadRunner, and analyzing performance bottlenecks and system scalability.
  

Desirable Skills:

• Knowledge and experience in at least one programming language
  


• Experience in the use of information retrieval packages
  


• Knowledge and understanding of testing methods in an object-oriented environment
  


• Knowledge and understanding of Information Management principles, concepts, policies and practices.
  


• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
  


• Experience planning and organizing testing efforts for both large and small systems
  


• Experience coding automated test scripts to produce sets of automated test cases
  


• Experience testing Commercial Off-the Shelf Applications (COTS)
  

Requirements

Experience and Skill Set Requirements:

Must Haves:

• Provides advice on the testing strategy, test plans, the selection of testing tools, and the identification of resources required for testing.
  


• Plans and organizes testing efforts for large systems in Graphical User Interface (GUI) and non-Graphical User Interface (GUI) environments, including the execution of systems integration tests, specialized tests, and user acceptance testing (e.g., stress tests).
  


• The Quality Assurance Specialist is responsible for the development of test plans, test scripts and test cases and executing these against the various components. The tester will work with the testing lead and IT lead of each project as well as the project team members in the analysis, design, development, implementation and ongoing support of the required systems
  

Skill Set Requirements:

• Experience in quality assurance at the specified experience level 
  


• Experience in testing Commercial off the Shelf Software (COTS/SaaS solutions), preferably Oracle Siebel Public Sector
  


• Knowledge and experience in the use of test tools and methodologies (Waterfall/Agile/Iterative)
  


• Knowledge and experience in all phases of the Systems Development Life Cycle 
  


• Strong analytical, problem-solving, and decision-making skills
  


• Product cycle (functional & non-functional) testing experience 
  


• Test case & Test Scenario design and review experience (from business requirements) 
  


• Test case development experience 
  


• Experience in defect tracking 
  


• Test scenarios (use-cases) design and review 
  


• Experience in writing manual/automated test scripts 
  


• Working knowledge of SharePoint, .NET Web, Web Services, HTML, JavaScript, Java, Perl and related scripting technologies for automation 
  

Manual Testing Skills/Experience:

• 5+ years experience developing Test Cases/Scripts and Data Requirements, develop test scenarios, test cases for manual testing
  


• 5+ years experience develop test cases/scripts as well as test data, ensuring all of the Business requirements are met by creating a traceability matrix.
  


• 5+ years experience developing technical testing strategies / plans
  


• 5+ years experience testing non-functional requirements (e.g. fail-over, component response times, data integrity, security)
  


• 5+ years experience executing testing activities for a number of types of testing such as:
  

• Integration testing
  


• Regression testing
  


• Functional testing
  


• Accessibility testing
  


• Non-functional testing
  

Automation Testing Skills/Experiences:

• 2+ years of experience in developing and testing software applications using automated testing
  


• Knowledge of test automation tools (e.g., Katalon, Selenium, Appium)
  


• Knowledge of API testing tools like Postman, SoapUI, or equivalent
  


• Familiarity with RESTful services and SOAP
  


• Strong programming/scripting skills
  

Soft Skills:

• Experience with agile methodology
  


• Strong analytical, problem-solving, and decision-making skills
  


• Attention to detail and a commitment to delivering high-quality results.
  


• Effective communication skills, both written and verbal
  


• Experience reporting progress on deliverables to team, project leads and management, including proactively raising risks/issues with mitigations
  


• Demonstrated experience working with clients and technical teams to ensure effective resolution of defects and management of change requests are complete 
  


• Experience with User Acceptance Testing and providing sprint reviews
  

Public Sector Experience:

• Experience in testing enterprise level systems and exposure to ministry QA processes and standards within OPS
  


• Previous experience working in Government or Public Sector organizations.
  


• Demonstrated knowledge of Public Sector applications, databases and systems while testing
  


• Experience working in accordance with policies and procedures of the Ontario Public Service
  


• Working knowledge of Accessibility for Ontarians with Disabilities Act (AODA)
  

Must Haves:

• 5+ years experience developing Test Cases/Scripts and Data Requirements, develop test scenarios, test cases for manual testing
  


• 5+ years experience develop test cases/scripts as well as test data, ensuring all of the Business requirements are met by creating a traceability matrix.
  


• 2+ years of experience in developing and testing software applications using automated testing
  


• Knowledge of test automation tools (e.g., Katalon, Selenium, Appium)
  


• Experience with agile methodology
  


• Strong analytical, problem-solving, and decision-making skills
  


• Experience in testing enterprise level systems and exposure to ministry QA processes and standards within OPS
  


• Previous experience working in Government or Public Sector organizations.