Optometric Assistant/Optical Assistant

Salary : $20 to $28 per hour D.O.E. , Benefits, Bonus, Full or Part Time

As an Optometric Assistant at CLEAR eye doctors, you are the backbone of our clinical operations, bridging the gap between advanced technology and compassionate patient care. We are seeking a dedicated professional to join our high-tech clinic where you will utilize state-of-the-art diagnostic tools to make a tangible difference in patients' lives. This role is designed for someone looking to advance their career in a supportive environment that prioritizes professional growth and clinical excellence.

What's in it for YOU to work with our team:

• Helping friendly patients in a fast-paced fun environment
• Working under trained professionals who are willing to teach and room to grow into a larger role
• Training in all aspects of the clinic
• Able to work independently and cooperatively with our team and doctor
• Act responsibility for patients, fellow employees and themselves to make a difference everyday
• Latest technology in equipment
• Safe environment maintained post-pandemic
• Check us out at: drcatherinekim.com
• Hands-on experience with advanced diagnostic testing including OCT, visual fields, and digital imaging
• Opportunities to specialize in dry eye treatments and medical aesthetic protocols
• Develop expertise in precision optical dispensing and frame styling

Please send your resume to View email address on jobs4ecps.ca for best consideration.

We are committed to:

• Providing the highest standard of eye care with personalized service and quality products in a friendly and caring atmosphere.
• Improving quality of life and overall health through education, prevention, and early detection of eye disease and other underlying health concerns.
• Inspiring confidence by utilizing state of the art technology and continually educating ourselves.
• Maintaining a supportive environment that fosters cooperation among our professional team.
• Establishing a lasting relationship with our patients, their families, and our community.

Goals & Objectives of the Position:

• Perform critical patient triage for ocular emergencies and inquiries
• Administer advanced diagnostic testing, including OCT, retinal imaging, and visual fields
• Assist with contact lens fittings and dry eye treatments
• Assist with the optical, including custom frame styling and precision lens measurements
• Educate patients on proper contact lens and eyewear care and maintenance
• Perform administrative tasks, such as scheduling appointments, managing patient records and referrals
• Handle billing and insurance claims
• Order contact lenses, glasses and supplies

Essential Abilities & Motivators:

• Outgoing, caring personality who enjoys helping the doctor see patients to help them look their best and see clearly
• Excellent interpersonal and strong communication skills
• Ability to interact and work well with patients of all ages
• Strong organizational skills and attention to detail
• Ability to handle confidential information with discretion
• Ability to problem solve and prioritize based on urgency
• High proficiency with EMR (electronic medical records) systems and digital clinical workflows is essential
• Strong clinical judgment with the ability to triage patient needs effectively
• Proven de-escalation and service recovery skills to ensure patient satisfaction
• Front desk or customer service experience in a medical office or optical setting is desirable
• Knowledge of basic medical terminology and eye anatomy is beneficial

Benefits:

• Medical, dental, and vision insurance options
• Paid time off and holidays
• Opportunities for professional development and continuing education
• Competitive pay based on experience

Schedule

• Monday to Friday

Education:

• College or University education (preferred)

Experience:

• Prefer 5 years experience in an an optometry clinic and/or optical
• Open to train the right motivated potential new team member especially with experience in hospitality or retail