Health Navigation Assistant

Applications will be reviewed on a rolling basis as the position is to be filled as soon as possible. Only complete applications through YuWin will be considered.

Part-time, term until March 31, 2028, with possibility to increase hours to full-time until March 31, 2027. (see below)

Position Summary

Queer Yukon is seeking a Health Navigator Assistant to assist the Health Navigator in advocating for 2SLGBTQIA+ individuals and families in accessing and navigating health and social service programming. This role is based in Whitehorse, where the Navigator will be available during drop-in hours to meet community members directly and help connect them with the care they need. The work is practical, people-centered, and often rooted in everyday problem-solving, whether that’s helping someone book an appointment, understand their options, or feel supported in pursuing gender-affirming care. It’s a role that combines advocacy, relationship-building, and hands-on support in a community setting.

This is a public facing job, the incumbent is required to work from the office.

Location: In-Person; QYS office, Whitehorse
Hours: Part-Time up to 22.5 hours per week (primarily weekday hours, occasional weekends, evenings or drop in hours), temporary increase of hours (up to 40 hrs/week) until March 31, 2027, possible.
Compensation: $39.51/hr to $42.77/hr (Commensurate with experience)
Benefits : As per QYS Union Collective Agreement
TERM: Term position until March 31, 2028 (Possible extension dependent on funding)

REQUIREMENTS:

• Driver’s license
• Vulnerable sector security clearance

Key Responsibilities

• Build and maintain respectful relationships with 2SLGBTQIA+ individuals, community members, leaders, and organizations.
• Working with both the Health Navigator and Outreach & Communications Coordinator, plan outreach activities, events, and workshops that promote awareness, visibility, and inclusivity.
• Support Public facing pride events during Pride.
• Deliver educational workshops on topics such as HIV prevention (including PrEP), STI prevention, and gender-affirming care.
• Assist clients in developing care plans and accessing healthcare, social services, legal support, and mental health resources.
• Coordinate appointments, referrals, and follow-ups, with Clinical Supports and updating referral lists regularly.
• Assist clients within the healthcare system to ensure they receive respectful and affirming care.
• Maintain accurate and confidential client records.
• Assist with promoting harm reduction strategies related to sexual health and substance use and education.
• Participate in ensuring safe access and maintenance to Queer Yukon Society office as required.
• Other duties relevant to this position as assigned by the Executive Director or Board.

Qualifications:

Education & Experience

• A minimum of 2 years of experience working with 2SLGBTQIA+ individuals is required.
• Experience working with individuals at high risk for HIV/STIs or those seeking gender-affirming care.
• Experience with documentation, data collection, and client tracking systems.

Skills & Knowledge

• Strong interpersonal, written, and verbal communication skills.
• Ability to work independently and collaboratively in a team setting.
• Organizational and time management skills, with the ability to meet deadlines.
• Understanding of issues regarding 2SLGBTQIA+.