Department Manager Insurance Services

Department Manager, Insurance Services

The Department Manager, Insurance Services is responsible for the successful direction and supervision of Insurance Specialists and the efficient running of the insurance department including recruitment, scheduling, payroll, and the ongoing training and development of staff. This individual will communicate and work with members of store management as well as the General Manager, Insurance Services. You will be a champion of the company's strategic goals and objectives.

In addition to the above duties, this is also a customer service position which requires a great deal of customer contact. Accordingly, applicants must be able to work effectively in a fast paced environment while at the same time providing quality service in a professional, courteous, and helpful manner.

All insurance department employees are responsible for ensuring they follow all rules and regulations set out by the applicable Insurance Counsel, as well as contracted insurance companies, and must adhere to the ethical conduct standards of the Insurance Act of Canada. Your proven ability to build the business will include a strong dedication to following and enforcing all Company policies, procedures, and standards as well as an ability to communicate effectively with customers, vendors, employees, and management.

Skills & Experience

• Previous insurance supervisory experience.
• Good inter‑personal, motivational, delegation and follow up skills.
• Excellent communication skills.
• Ability to train others and monitor their work habits.
• A positive, mature, and professional leadership style.
• Willingness to accept responsibility.
• A level II or level III general insurance license.
• Solid understanding of home, auto, and general insurance products.
• Ability to work with a sense of urgency.
• Attention to accuracy on all documentation.
• Able to use good judgment and reasonable care when dealing with customers, confidential information and sensitive situations.

Benefits

• Comprehensive medical, dental, prescription drug and vision care coverage for you and your family.
• Employee Discount Program.
• Ongoing In‑House Training & Education Courses.
• Employee Family Assistance Program.

London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

We will provide accommodations during the recruitment process upon request.

The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required.