Business Development Representative

Business Development Representative (BDR) – B2B Sales Customer Expert II

Responsibilities

• Outreach to high‑quality, policy‑compliant leads for the New Business Sales team.
• Manage existing sales pipeline and develop new business opportunities.
• Evaluate prospective client potential, aligning with sales team expectations.
• Identify and contact decision‑makers, screen potential business opportunities, select deals inline with strategies, and lead and facilitate pitch logistics.
• Perform needs assessment with business decision‑makers to identify eligibility and potential.
• Demonstrate ability to meet or exceed quarterly targets.
• Book appointments with sales representatives who will close the deal.
• Manage lead pipeline rigorously to follow internal service levels.
• Work closely with internal and external stakeholders.

Qualifications

• 1–2 years of experience in market research, pre‑sales, and sales.
• Previous BDR or outbound sales experience preferred, with a track record of strong performance.
• Bachelor’s degree or higher education.
• Strategic thinker who follows market trends.
• Intermediate Google Spreadsheet skills (pivot tables, VLOOKUP, etc.).
• Strong time‑management skills and ability to multitask while staying detail‑oriented.
• Outstanding written and verbal communication skills.
• Goal‑oriented, self‑motivated, confident, competitive, tenacious, and proactive.
• Strong business acumen with the ability to evaluate multiple business models.
• Positive attitude to qualify and transform leads to sales while achieving quarterly targets in a dynamic environment.
• Effective communication skills to clearly and persuasively describe products and services to customers.
• Problem‑solving skills to identify and address prospect and customer concerns throughout the entire process.

Benefits & Perks

• Established career path with a full development plan, including self‑assessments, virtual training, and guided curriculum for vertical and horizontal growth.
• Paid 4‑week training and 2‑week leave.
• Continuous learning through progressive training tailored to tenure and skills.
• Competitive salary with incentive programs.
• Positive and supportive working environment.
• Medical and dental benefits.
• Employee Family Assistance Program.
• Rewards & recognition programs.

Location & Schedule

Schedule: Fixed Monday to Friday, 9‑hour shift from 9AM to 6PM.
Location: Hybrid setup; candidates must be within travel distance of Yonge & Eglinton. 4 weeks of product training will be on‑site.

Equal Opportunity Employer

Teleperformance is an Equal Opportunity Employer. We may use Artificial Intelligence (AI) tools to support parts of the hiring process, such as sourcing candidates, reviewing applications, and summarizing interviews.