Technical Writer

ARxIUM is a leader in the development of advanced pharmacy technology and solutions. Here you have the opportunity to work with the best experts in the pharmacy health systems sector paving the way with innovative automation hardware and software technologies.

ARxIUM has been providing innovative solutions in the pharmacy automation space for over twenty years and currently serves customers in North America, Europe and Asia. We have offices in Winnipeg and the Chicago Area and work remotely in cities across North America and Europe.

Required immediately, our Winnipeg, Manitoba we are seeking a Technical Writer to join our team.

ARxIUM is proud to offer successful candidates

• Competitive salary
• Medical/Dental/Vision benefits 
• Company paid Life/ADD insurance
• RRSP/DPSP
• Flexible work schedule
• Generous paid time off
• Employee referral program
• Free parking

About The Role: 
The Technical Writer is responsible for preparing all technical user, service, and installation manuals and release notes to support ARxIUM products. 

Desired Skills and Experience :

• Diploma in Technical Communications or an equivalent combination of education and relevant experience.
• 3–5 years of professional experience as a Technical Writer.
• Strong working knowledge of HTML and CSS.
• Experience in electro-mechanical automation and/or medical software is considered an asset.
• Experience working for a product-based manufacturing organization is preferred.
• Familiarity with ISO and/or FDA cGMP Quality Management Systems is an asset.
• Knowledge of digital and computer-based documentation delivery methods.
• Demonstrated ability to research, interview subject matter experts, conduct hands-on product testing, and participate in training to develop accurate and comprehensive documentation.
• Proven ability to gather, organize, and present complex technical information in a clear, concise, and logical manner.
• Experience reviewing and editing documentation created by team members to ensure clarity, consistency, and adherence to standards.
• Familiarity with WCAG 2 accessibility requirements is an asset.

Essential Functions:

• Plan, organize, and complete writing assignments in accordance with established standards for structure, clarity, tone, terminology, and style.
• Create and maintain user manuals, service manuals, installation guides, and release notes for company products in collaboration with technical staff.
• Develop a strong understanding of end-user, service, and installation requirements to ensure documentation meets audience needs.
• Edit, standardize, and improve documentation prepared by other contributors.
• Select and refine visuals including photographs, diagrams, charts, and illustrations—to effectively support written content.
• Maintain organized records of documentation, revisions, and version history.
• Perform other related duties as required.

Take a look at your potential career with ARxIUM and apply today

We would love to meet you!