Senior Security Consultant at Akamai
Akamai
Elevate your career as a Senior Security Consultant at Akamai, providing expert consultancy in security integration and customer support. Lead your clientele in effective Internet strategies and solutions. As a senior member of the Professional Services team, you will blend talent in customer management with technical proficiency. This role demands commitment to client success, with responsibilities that include acting as the main security point of contact. Your expertise will enhance service delivery and improve client engagement across multiple platforms. Key Responsibilities:
- Serve as primary contact for customer inquiries and integrated account team
- Collaborate with business units to ensure service quality and efficiency
- Identify service enhancements and resolve potential issues proactively
- Communicate effectively with customers and partners on deliverables
- 8 years of experience in IT and customer-facing roles
- Bachelor's degree in Computer Science or related field
- Strong knowledge of web security and network technologies
- Proven ability to build trust and influence clients
- Experienced in managing multiple technical projects simultaneously
Vacancy posted 3 days ago
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