HR Business Analyst

Job Description

Insight Global is seeking a Senior HR Business Analyst to support a large Canadian retailer with the implementation and adoption of Oracle Cloud HCM and UKG Pro Workforce Management across its local retail locations.

The Senior HR BA will act as a key point of contact for individual retial locations throughout implementation, helping translate complex HR, payroll and time & attendance requirements into clearly documented business and system requirements. This person will work closely with business users and program teams through requirements gathering, data conversion, testing, go-live and hypercare.

This is a remote, 10 month contract with high likelihood of extension. Monthly onsite travel would be required for in person training and delivery for a period of 2-4 days.

Key Responsibilities

• Serve as a primary point of contact for assigned Co-ops, building relationships and supporting them throughout implementation, go-live and hypercare.
• Gather, analyze and document detailed HR, payroll and time & attendance requirements, including:
  • Scheduling and hours of work
  • Time entry and approvals
  • Overtime and banked time
  • PTO, vacation, sick time and leave
  • Meal breaks and shift premiums
  • Payroll deductions and salary payments
  • Minimum call-outs and other employee-specific rules
  • Reporting structures and time-approval authority
• Review collective bargaining agreements (CBAs), letters of understanding (LOUs), HR policies and operational practices to identify requirements affecting system configuration.
• Consider applicable BC, Alberta, Saskatchewan, Manitoba and federal employment requirements when reviewing processes and identifying potential gaps.
• Partner with the data conversion team and individual Co-ops to gather and validate employee, organizational, vacation, sick/banked-time and payroll data, including current and YTD payroll information.
• Own and maintain the client requirements workbook, ensuring configuration requirements are accurate, complete and suitable for transition to operations.
• Work across program workstreams to ensure requirements are clearly documented and required business data is available.
• Support testing, data validation, issue resolution, documentation and implementation activities.
• Troubleshoot HR/timekeeping process issues and act as a bridge between business users and technical teams.
• Support users during go-live, hypercare and payroll cycles, helping identify whether issues relate to business process, training, data or system functionality.
• Assist with training and knowledge transfer as required, particularly where detailed HR/time & attendance process knowledge is needed.

Skills and Requirements

• Strong hands-on experience as a HR Business Analyst supporting HRIS/HCM, payroll or workforce-management implementations.
• Strong knowledge of time & attendance and payroll processes, including scheduling, approvals, overtime, exceptions and downstream payroll impacts.
• Demonstrated experience with HR requirements gathering, process analysis and documentation.
• Experience gathering, validating and reconciling employee, organizational and payroll data during system implementations.
• Ability to interpret complex HR policies, business rules and, ideally, CBAs/LOUs and translate them into system requirements.
• Strong client-facing communication and stakeholder-management skills.
• Ability to troubleshoot issues and effectively connect business requirements with technical teams.
• Strong organization and prioritization skills with the ability to operate independently in a complex transformation environment.
• Advanced proficiency with Microsoft Office, particularly Excel.
• Comfortable working virtually, managing ambiguity and supporting multiple stakeholder groups.
• Ability to travel approximately one week per month to support store level implementations.
• Experience with Oracle Cloud HCM and/or UKG Pro Workforce Management/Kronos.
• HR technology implementation experience involving time & attendance, payroll or workforce management.
• Experience supporting unionized environments and interpreting collective agreements.
• Experience supporting geographically dispersed business units with different HR/payroll requirements.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to View email address on apply.j-vers.com.