Administration & Client Support Coordinator

Administration & Client Support Coordinator
Dryden, ON | Everguard Fire Safety

Are you an organized, customer-focused professional who thrives in a fast-paced environment where sales, service, and teamwork come together?

At Everguard , we're looking for a proactive Administration & Client Support Coordinator who enjoys supporting client relationships, coordinating sales activities, and keeping operations running smoothly-all while contributing to meaningful work in fire safety across Northwestern Ontario.

This is an exciting opportunity for someone looking for long-term stability, professional growth, and the ability to work close to home with a supportive and collaborative team.

Why Join

Everguard?
Make an Impact - Support fire safety solutions that protect people, property, businesses, and communities every day.
Collaborative Team Environment - Work alongside supportive leadership in a respectful, team-oriented environment where your contributions are valued.
Professional Development - Gain exposure to client management, scheduling coordination, and technical service operations with ongoing training and development opportunities.
Benefits That Work for You - Enjoy comprehensive health, dental, vision, life & disability coverage, flexible time, and employer-matched RRSP contributions.
Stability Close to Home - Join a growing organization that values long-term employees, strong local relationships, and building careers within the Dryden community and surrounding region.
Meaningful, Essential Work - Be part of an industry that provides critical life safety services to local businesses, healthcare facilities, schools, and communities throughout Northwestern Ontario.

What You'll Do:

In this role, you'll play a key part in keeping our clients relationships, sales and service operations running smoothly while delivering a high standard of customer service and administrative support:
Prepare accurate quotes and invoices for customer orders and service work
Collaborate closely with field technicians and account managers to validate client details and ensure quote accuracy
Respond promptly to customer inquiries related to services, billing, scheduling, and documentation
Support inside sales activities through customer follow-up, order coordination, and accounts administration
Coordinate and support day-to-day branch administrative activities (including Thunder Bay operation)
Manage administrative processes including technical report editing, recordkeeping, and document filing
Maintain a high standard of internal and external customer service in every interaction
Provide ongoing administrative support to Branch and Regional teams as needed
Demonstrate safety leadership by following company HSE policies, procedures, and best practices in all activities

What We Offer
Competitive base salary
Long-term career stability with a respected Canadian company

What You Bring:
Minimum 3+ years of experience in a fast-paced service, administrative, customer support, or coordination environment
Experience in industrial, construction, trades, or technical service industries is considered an asset
An educational background in business administration, fire protection, construction , or a related field is considered an asset
Equivalent combinations of education and relevant experience will be considered
Self-motivated, collaborative, and client-focused
Strong ability to work efficiently in a high-volume, deadline-driven environment
Excellent organizational, communication, and customer service skills
Strong attention to detail and ability to manage multiple priorities
Proficiency with Microsoft Office and administrative systems
Successful candidates will be required to provide a current Criminal Record Check

Protecting What Matters. Growing Together.
Every role at Everguard contributes to a greater mission-protecting lives, supporting communities, and delivering solutions our clients can depend on.

If you're ready to combine your administrative expertise with inside sales support in a meaningful, growth-focused role - we want to hear from you.

Apply Today!