Senior Consultant, Client Affairs - Ontario

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Senior Consultant, Client Affairs - OntarioSenior Consultant, Client Affairs - Ontario
Job Type:
Contract
Vacancy Type:
New
Department:
Client Affairs - Ontario
Category:
Professional
Location:
Number of positions:
1
Contract Duration:
Date posted:
November 9, 2026
November 23, 2026
Compensation:
$108,739.00 - $127,928.00/year
Who we areWe are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together with our partners we provide essential information on Canada's health systems, enabling decisions that lead to healthier Canadians. As a valued member of the CIHI team, you and your work will have a pivotal role in the evolution of Canada's health care systems.
CIHI is recognized as an exceptional place to work that embraces diversity, respect, integrity, collaboration and innovation. Learn about our Equity, Diversity and Inclusion Strategy and the work being done to create a more inclusive and welcoming organization by focusing on how we learn, govern and practise.
At CIHI, we recognize what matters to our employees. Some of the benefits of working at CIHI include
Retirement Planning Program
Generous vacation days for permanent and long-term contracts
Work-life balance
Learning and Professional Development Program
Flexible benefits program from your first day on the job for permanent and long-term contracts
The Senior Consultant provides strategic leadership in the development and execution of priority initiatives for the Vice-President and divisional leadership. This role plays a critical part in advancing CIHI's strategic plan by supporting senior management decision-making, leading committee work and strategic projects, and building and maintaining effective relationships with internal and external stakeholders.
What you'll do1. Provide strategic planning and day to day management for assigned portfolio(s), ensuring alignment with assigned budget, branch objectives, and corporate priorities.2. Lead and motivate matrix-based project teams by providing clear direction, effectively delegating work, monitoring performance outcomes, supporting development, and guiding teams through change while modeling CIHI's core values.3. Provide strategic advice and expertise to support senior management decision-making related to divisional and corporate strategic initiatives. Conduct background research on emerging and priority issues and develop briefing materials, analyses, and recommendations as required.4. Develop formal strategies, frameworks, and implementation plans for emerging and priority areas within the Division and, where required, across CIHI.5. Lead and manage key divisional initiatives using appropriate project management methodologies and tools, including the assessment of strategic opportunities, development of business cases, and support for innovation and continuous improvement.6. Promote CIHI's mandate, products, and services through participation on committees, delivery of presentations, attendance at conferences, and provision of secretariat support to internal and external committees as required.7. Establish and maintain professional relationships on behalf of CIHI at the national, provincial, and regional levels, and liaise with stakeholders to advance identified initiatives and projects.8. Build and sustain a strong network of internal professional relationships to support collaboration, open communication, trust, and shared outcomes.9. Develop, monitor, and report on divisional and/or departmental operational plans and budgets, ensuring alignment with corporate priorities and compliance with CIHI planning and reporting requirements.
What you'll bring to the tableUndergraduate degree in Business Administration, Public Policy, Health Information Sciences, Social Sciences or related field, or an equivalent combination of education and related experience.Minimum 5 years relevant professional experience, including managing complex projects in a matrix environment with a high level of accountability for outcomes and deliverables.Demonstrated leadership experience.Demonstrated knowledge of CIHI's mandate, business, and operating context, as well as the operating environments of key stakeholders (e.G., policy-makers, health system managers, governments).Strong strategic, analytical, and problem-solving skills, with the ability to assess complex issues and develop practical, forward-looking solutions.Demonstrated ability to build trusted relationships and influence effectively at all organizational levels.Excellent written and verbal communication skills, including the ability to prepare briefing materials, discussion papers, and presentations for senior audiences.Strong interpersonal and facilitation skills to support collaboration, consensus-building, and stakeholder engagement.
Additional RequirementsPrimary locations: Toronto or Ottawa.Occasional travel may be required.Must comply with all CIHI workplace policies, including privacy and confidentiality.Fluency in English is required, bilingualism in both official languages is an asset.
To find out more about this role and other exciting opportunities visit our website at and check out our 'Careers' section.
We thank all those who apply, however, only candidates selected for an interview will be contacted.
At CIHI we are committed to fostering an inclusive, barrier-free and accessible environment. Part of this commitment includes arranging accommodations to ensure an equitable opportunity to participate in the recruitment and selection process. If you require an accommodation, we will work with you to meet your needs.
Please note the CIHI Recruiting Team uses email to communicate with applicants. Please make sure your profile has an updated email address that is checked regularly, including the junk/spam mail folder, as we send time sensitive emails (i.E. testing and interview bookings).
Data Privacy and Record Retention NoticeIn accordance with Ontario's legislation, CIHI is required to retain copies of this job posting and all associated application materials for a minimum of three (3) years from the date the posting is removed from public view.
By submitting your application, you acknowledge that your personal information and application data will be stored securely in our systems for this mandatory retention period to ensure compliance with provincial employment standards.
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