Manager, Operational Excellence (18 months contract)

The schedule for this position is Monday to Friday, 9:00 am to 5:00 pm, and four days in the office are required. 

S'more about the team:

Reporting to the Senior Manager, Operational Excellence (OpEx), you will own the delivery of a continuous improvement roadmap for national DC operations.  This roadmap will focus on optimizing the quality and efficiency of material movement through all Canadian distribution centers. From understanding data, defining opportunities, designing solutions & executing on them, you will play a role in all components of process development and change management within our network of facilities.  Additionally, you will be expected to work with and influence a wide range of stakeholders across HelloFresh Canada’s fulfillment operations.

Lettuce share what this role will be responsible for:

• Develop a continuous improvement roadmap focused on achieving and surpassing performance targets in ingredient quality, pick accuracy, waste reduction, and labor efficiency across all Canadian distribution centres
• Collaborate with cross-functional stakeholders and OpEx teams and Production teams to validate and align on opportunities, define clear project charters, and develop implementation plans.
• Lead cross-site calls to develop project plans for implementations, present weekly status updates and facilitate internal and external discussions on project challenges and help drive solutions
• Identify resource needs and ensure resources are accountable and delivering against their project commitments
• Coordinate, support and organize project documentation as needed
• Engage with the workforce, process users, and extended stakeholders to generate ideas and capture opportunities.
• Leverage Lean Six Sigma best practices to execute root cause analysis, failure modes and effects analysis, corrective actions (using full scope of effectiveness of controls), and implementation/change management
• Communicate best practices and learning across the organization.
• Influence a large team of indirect reports including associates, managers, and leaders across HelloFresh
• Understand our current tech infrastructure and partner with leadership/stakeholders in supply chain domains and product to provide progressive support for systems and data accuracy
• Solicit feedback from various stakeholder groups and work closely with them to ensure all organizational needs are being considered during operational changes
• Present updates on OpEx initiatives to a wider audience within the organization to help with general awareness and understanding of our vision and mission
• Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer. 
• Other duties as assigned

Sound a-peeling? Here's what we're looking for: 

• 5+ years of experience in Warehouse, Manufacturing, or Production in a management or continuous improvement capacity
• Preferably with a Bachelor’s and/or Master’s degree in Engineering, Business or a related field
• Strong understanding of OHS and Food Safety and its application in a warehouse and production environment
• An authentic leader, who’s able to build strong relationships, clearly communicate and motivate, and drive accountability at all levels
• An effective collaborator, who empowers and enables others to share ideas, raises awareness, gets buy-in, and delivers fast and well-rounded solutions to complex problems
• A strong analytical problem solver that identifies and simplifies complex issues and drives rapid, focused, and data-driven solutions
• Energy, enthusiasm, and a can-do attitude. Used to working in a high pressure, fast-paced, and constantly changing environment
• Drive and self-motivation. We seek a leader who competes to win and have the burning desire to make a meaningful difference in our business and the lives of our employees
• Professional certifications and/or licenses with Lean Six Sigma preferred
• Willingness to travel up to 15% of the time

Let’s cut to the cheese, this is why you'll love it here:

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives -  With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

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Abbotsford, BC (Canada) Pay Range

$90,000—$100,000 CAD

Edmonton, AB Pay Range

$90,000—$100,000 CAD