Manager, Software Engineering

Job Title: Manager, Software Engineering

Team: Payments

Location: Remote (EST or CST). Occasional domestic and/or U.S. travel for in-person events and meetings.

Why This Role Exists At Phreesia, we’re transforming the healthcare experience through intelligent technology that helps patients connect with care more easily and helps providers operate more efficiently.

As a Manager of Software Engineering, you will lead a distributed team of talented software engineers, QA professionals, and SDETs within the Payments domain. You will gain a deep understanding of the healthcare industry and learn about our users, customers, and architecture while coordinating the delivery of complex distributed software products. You'll coordinate with the Phreesia Product Management team, architects, and engineers to help design, build, and maintain innovative payment products in our industry. You'll champion high standards for software quality, security, testing, and operational reliability while driving the adoption of AI-assisted development practices. The results of your work will improve and streamline the patient healthcare experience and healthcare providers’ ability to efficiently service and interact with their patients.

What You’ll Spend Your Time Doing

• Help recruit, onboard, and manage software engineers, QA professionals, and SDETs.
• Set clear performance expectations and provide regular feedback, coaching, and mentorship.
• Participate in roadmap planning and execution sessions with engineering and product leadership.
• Participate in the planning, coordination, and delivery of multiple concurrent workstreams, ensuring alignment across projects and initiatives.
• Monitor team execution against roadmap commitments, identifying risks, dependencies, and resource constraints.
• Provide leadership and guidance on testing strategies, quality assurance practices, and automated testing.
• Help manage escalations and unplanned work such as production defects and product requests.
• Coordinate recurring team and workstream meetings, ensuring decisions, ownership, dependencies, and follow-up actions are well understood and communicated.
• Help enable teams to deliver new functionality quickly and reliably by removing obstacles and fostering accountability and autonomy.
• Help build a collaborative, inclusive, and supportive team culture focused on high performance, continuous learning, and meaningful outcomes.

What Makes You a Great Fit

• You don’t need to check every box — but this role will feel energizing if you have:
• A working knowledge of the U.S. payments ecosystem, including payment processors, card networks, ACH payments, and applicable security and compliance requirements.
• Strong technical and non-technical communication skills.
• Experience managing contractors and vendors.
• Experience rolling out and using AI tools to improve team productivity and delivery.
• Experience in people management within software engineering and a focus on growing talented employees.

We Do Have A Few Requirements To Check

• Bachelor’s degree in Computer Science or a related discipline.
• 7+ years of experience building or supporting highly distributed applications, with significant experience with Microsoft .NET/C# or Java systems connecting to databases such as SQL Server, MongoDB, and NoSQL and cloud systems.
• 3+ years of experience in people management within software engineering, with a focus on growing talented employees.
• 3+ years of experience in project management delivering successful releases.
• 3+ years of experience building or supporting software within the U.S. payments industry and payment processing.
• Experience with technologies including: Microsoft .NET/C# SQL Server, MongoDB, Redis Cloud systems, including Amazon Web Services and Azure RESTful APIs RabbitMQ, MSMQ, NServiceBus.

Where You’ll Work

This is a remote role where you’ll collaborate closely with distributed engineering, product, and cross-functional teams to build software that improves the healthcare experience for patients and providers.

Why Phreesia

Phreesia is on a mission to make healthcare more human, connected, and efficient. Our SaaS platform powers digital check-in and engagement for healthcare organizations nationwide—helping patients feel informed and providers work smarter.

Who We Are: At Phreesia, we’re looking for smart and passionate people to help drive our mission of creating a better, more engaging healthcare experience. We’re committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered. Our SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care. Phreesia cares about our employees by providing a diverse and dynamic work environment. We’re a five-time winner of Modern Healthcare Magazine’s Best Places to Work in Healthcare award and we’ve been recognized on the Bloomberg Gender Equality Index. We are dedicated to continuously improving our employee experience by launching new programs and initiatives. If you thrive in a culture of recognition, value inclusivity, professional development, and growth opportunities, Phreesia could be a great fit!

We’re proud to be: A five-time Modern Healthcare Best Places to Work winner Recognized on the Bloomberg Gender Equality Index Deeply committed to inclusion, growth, and employee experience Disclosure: This posting is to fill an existing vacancy.

Compensation & Rewards

Total Cash Compensation: CAD $145,000 - $170,000, depending on qualifications.

A comprehensive Total Rewards package designed to support your whole life — not just your work.

Top-rated Employee Benefits

• Remote First: 100% Remote work + home office expense reimbursements + monthly reimbursement for cell phone, internet and wellness.
• Top of market rewards: Competitive compensation.
• Take time when you need time: Flexible PTO + company holidays.
• Top class healthcare benefits: Variety of healthcare benefits for you and your family (and your pets!) starting day one.
• Care about your families: Generous top-up for parental leave benefits.
• Support personal development: Continuing education and professional certification reimbursement.
• Connecting in person: Various offsite events and activities for team to connect and meet in person, to support team building and engagement.
• Giveback to community: Local in-person volunteer events, and give back programs to our communities.
• Recognition and perks: We have a company wide recognition tool (Phireworks) to celebrate milestones, recognize achievements and strengthen your bond with your teams. You can accumulate points and redeem them for a wide catalogue of items!
• Diversity and inclusive environment: At Phreesia, all employees are encouraged to bring their authentic self to work, feel supported and perform at their best. We have a variety of Employee Resources Groups (ERGs) which bring together individuals from a wide range of backgrounds, experiences and perspectives, and seek to foster a sense of shared community and empowerment for employees who share a common social identity, such as gender, race, ethnicity, and sexual orientation. Opportunity to join an Employee Resource Group. Learn more here:

Phreesia uses certain automated tools, including artificial intelligence, to support the assessment of applicants for this position. We strive to provide a diverse and inclusive environment and are an equal opportunity employer. At Phreesia, we’re transforming the patient experience and giving healthcare organizations the capacity to do more—and we need smart, innovative problem-solvers to help us get there. Phreesians have a wide range of backgrounds—you don’t need to be a healthcare expert or a technology geek to succeed on our team. We’re looking for talented, diverse individuals who want to make a difference in healthcare. Phreesia welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates participating in the selection process.