Integration Reliability Engineer, Payments

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Payments organization owns some of Stripe’s most critical payment flows and a platform that processes hundreds of billions of dollars in payments a year. Our team builds and scales the infrastructure and financial partner integrations that enables Stripe to accept, manage, and payout money across many countries, currencies, and payment methods. 

Our work is core to Stripe’s business, and thousands of developers use our platform and infrastructure to create valuable products and services that billions of people use. Our goal is to increase the GDP of the internet by making it easy to build global products, services, and platforms that handle money.

Technical Operations roles in Payments are a dynamic and key component of Stripe's success. Focused on financial partner integrations and funds flow expansion, we sit at the intersection of product/platform engineers and financial partners, connecting them to ensure that everyone thrives and nothing is lost in translation.

Our team partners closely with various finance and infrastructure engineering teams to ensure timely delivery of accurate data between financial partners, internal stakeholders, and Stripe leaders. We report and trace all of Stripe’s money movement transactions, including payments in more than 30 currencies and dozens of countries. You’ll own building and scaling Stripe’s manual and programmatic financial reporting and reconciliation processes for intra-company and outgoing money movement transactions.

What you’ll do

Responsibilities

• Become a domain expert in an area of Stripe’s payments stack  
• Find automated solutions and implement tool updates to drive operational efficiencies
• Engage with Stripe's financial partners to drive alignment on product usage, troubleshoot and solve technical problems or breakages 
• Organize and direct complex technical changes and projects between Stripe and our partners
• Identify and automate inefficient or unnecessary manual processes through code changes, partner agreements, or making and coordinating more complex code changes across Stripe
• Design future anomaly detection systems and tools to ensure that data flowing through our partner and internal systems is reliable and correct
• Collaborate across the company, including engineering, accounting, financial partnerships and product, to trace and account for billions of dollars moving through the Stripe platform
• Handle inquiries from internal Stripes and external partners' technical teams, often requiring detailed investigation and sometimes code changes

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Technical Operations roles are one part coding and one part managing projects. The ideal candidate will have experience in both, but successful candidates may index more highly in one or the other. We work mostly in Ruby and Java. However, languages can be learned: we care much more about your general coding skill than knowledge of a particular language or framework.

Minimum requirements

• 5+ years of experience in a technical role (ex: Technical Operations, Software Engineer, etc.)
• Have experience managing communications and workflows with technical and non-technical teams across internal and external stakeholders
• Ability to write high quality code. We work mostly in Ruby and Java. However, languages can be learned: we care much more about your general coding skill than knowledge of a particular language or framework
• Comfort using SQL to navigate Stripe's data and diagnose the scope and urgency of issues
• Be able to build operational processing and tooling from scratch to prevent repeatable issues 
• Comfort with developer tools (e.g. git), and an ability to make well-scoped code changes in Stripe's codebase
• Great technical problem-solving skills, with an ability to develop a working understanding of a technical system using a variety of methods. These include (but aren't limited to): reading/writing code, reading documentation or partner specifications, running debugging programs, reading logs, asking well-formed questions to domain experts, or digging into the raw data through various interfaces

Preferred qualifications

• Knowledge of and experience with payment technologies and ecosystems
• Experience managing communications and workflows with external financial partners and vendors