Inventory Control Manager (For an apparel client)

Job Responsibility: JOIN OUR TEAM Metro Supply Chain is a strategic supply chain solutions partner for some of the world's fastest growing and most recognizable organizations. We advance our customers' business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive. Managing 14 million square feet in 98 sites across North America and Europe with a team of 6,000, it is the largest privately-owned supply chain solutions company based in Canada. JOB TITLE: Inventory Control Manager (For an apparel client) JOB SUMMARY The Inventory Manager is responsible to carry out extensive analysis and research to understand, surface, and correct any variances in our inventory. As part of the operation leadership team collaborates with all team members to ensure adherence to processes, highlight any discrepancies and set ways to improve and prevent future incidences. Also, coordinates new processes and drive execution across departments. RESPONSIBILITIES

• Managing the site-based Inventory Control team:
• Understanding the different goals of the department to manage the resources available accordingly
• Analyzing the performance of each member under supervision
• Planning the dimensions of the team and ensuring the availability of resources when needed
• Monitor KPIs regarding accuracy and integrity of Inventory transactions; you'll provide feedback to Operations where necessary.
• On a daily, weekly and monthly basis: develop and execute action plans for increasing quality, inventory accuracy and service satisfaction partnering with management and other department managers in the operation.
• Coordinating the implementation of new processes and layout modifications in the warehouse: defining a plan and coordinating the resources needed and the responsibilities. Maintains inventory accuracy, both physically and systematically by monitoring, validating and tracking inventory moves associated with all processes.
• Investigates and escalates inventory discrepancies and strives to continuously improve procedures and processes to improve quality and accuracy.
• Ensure accurate set-up and maintenance and adherence of warehouse management system including but not limited to item master, footprints, locations maintenance, replenishment, and cycle counts.
• Schedules, coordinates and performs planned cycle counts, count near zero, and physical counts in accordance with internal expectations and customer requirements.
• Investigates inventory variances, adjusts inventory records, if necessary, determines root cause and recommends corrective and improvement actions.
• Coordinates control of damaged and defective products, and customer claims, ensuring any inventory changes are accounted for and properly processed to the expectations of the customer.
• Provide feedback and where necessary, reports to manager and supervisors regarding operational accuracy from the results of inbound and outbound audits, inventory counts, and system related user errors.
• Communicate with managers, supervisors, and customer regarding inventory issues including the existence, cause, and resolution of inventory variances.
• Achieve set targets (described below) and objectives relating to inventory control management, provides communication and suggests inventory and process related improvements.
• Works closely with operations team to control inventory flow and placement to maximize efficiency.
• Report inventory control activity and performance results as further defined by your manager and customer service level agreements.
• Create and maintain up to-date inventory control procedures.
• Asist where necessary in training team members on inventory SOPs

REQUIREMENTS

• Strong analytical, data evaluation, problem-solving, presentation skills.
• Ability to translate data analysis into frameworks and action plans and lead execution
• You'll also need time management skills, to help you tackle operational challenges.
• Excellent written and verbal communication skills in English, as well as demonstrated ability to manage, motivate and positively influence team behaviours.
• Customer-centric, close attention-to-detail, as you Insist on the Highest Standards.
• Strong commitment to employee development.
• Strong technical and IT skills: you are able to learn our system.
• Outstanding Excel skills: you are able to gather data and make quantitative-based solutions
• You are able to manage business functions that can require high dedication during peak periods according to business needs.

EXPERIENCE

• Proven Success in an Inventory Management role
• Working experience in 3PL.
• Experience with Radio frequency ID systems (RFID), bar code systems and electronic data interchange (EDI) may be required.

COMPETENCIES

• Customer Centricity
• Fostering Culture
• Collaboration
• Problem Solving & Decision Making
• Managing Through Change
• Developing Self & Others
• Planning & Results Orientation
• Communication
• Always Improving Mindset
• Business & Financial Savvy

Why Join Us

• Work in an environment where safety is our first priority
• The opportunity to build a career with a growing company
• Medical, dental, and vision coverage for you and your family
• Life and disability insurance
• Wellness programs to support your family's well-being
• A Retirement Savings Program with a company match
• Company team wear allowance
• Employee Appreciation Day
• Company sponsored social events
• Community volunteering

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals. Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.