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Commis au service à la clientèle

$18 - $20 per hour
Full-time

Riverside Print & Signs

  • Work Term: Permanent
  • Work Language: English
  • Education:
  • Experience:
  • Études

    • Aucun certificat, diplôme ou grade

    Tâches

    • Répondre aux demandes de renseignements verbales et écrites
    • Régler les plaintes des clients et répondre à leurs préoccupations
    • Répondre aux demandes de renseignements des clients et leur fournir de l'information
    • Prendre des dispositions pour les remboursements et l'établissement d'une note de crédit
    • Expliquer aux clients la nature et le coût des services offerts
    • Remettre des reçus et d'autres documents
    • Obtenir et examiner toutes les informations pertinentes pour évaluer la rétroaction, les demandes et les plaintes des clients dans le cadre de la fourniture d'informations et de services utiles
    • Exécuter des tâches générales de bureau
    • Recevoir des paiements
    • Expliquer les procédures, les risques et les bienfaits aux clients
    • Fournir des renseignements et répondre aux questions des clients

    Conditions de travail et capacités physiques

    • Souci du détail
    • Milieu où les activités se déroulent à un rythme rapide
    • Délais serrés
    • Travail sous pression
    • Tâches répétitives
    • Debout pour une longue période
    • Marcher

    Qualités personnelles

    • Ponctualité
    • Attitude axée sur le client
    • Relations interpersonnelles efficaces
    • Excellente communication orale
    • Excellente communication écrite
    • Flexibilité
    • Sens de l'organisation
    • Fiable
    • Esprit d'équipe
    • Esprit d'initiative
    • Jugement
    • Capacité d'effectuer plusieurs tâches simultanément
    • Sens des responsabilités
    • Honnêteté
    • Capacité d'apprendre rapidement

    Expérience

    • Expérience un atout

    Options de conditions d'emploi

    • Jour

    Avantages santé

    • Régime de soins dentaires
    • Régime de soins de santé

    Avantages financiers

    • Assurance de groupe
    • Assurance-vie
    • Hours: 35 à 40 heures par semaine
Vacancy posted 2 days ago
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