Quality, Flow & Project Coord - Emerg

Career Opportunities: Quality, Flow & Project Coord - Emerg )

Requisition ID -Posted 10/14/2026 - Professional non-management

Title: Safety, Quality, & Projects Coordinator

Department: Emergency Program

Hours of Work: Temporary Full-Time Position (Approximately 6 months)

Salary: Class 05 - $ -$ per hour

Union: Non-Union

Location: Kingston General Hospital Site

PRIMARY FUNCTION

Reporting to the Program Operational Director, the Quality, Flow & Project Coordinator (QFP) will provide expertise in quality improvement projects related to Emergency Services key performance indicators (KPIs). The incumbent will seek out new and innovative practices, address environmental concerns and review / analyze / synthesize data and literature as it relates to best practice for safety, and quality in the provision of emergency care The QFP coordinator will develop and implement program processes. development of

Working with the Emergency leadership team, the QFP Coordinator will develop process improvements that reduce errors and mitigate risk of unintended adverse patient outcomes. This role will also conduct audits, focus on the development of quality improvement projects, create tools / guidelines as needed, and ensure adherence to leading practice is based on evidence including data and literature.

Within this role the QFP Coordinator is accountable for contributing to the delivery of the Kingston Health Sciences Centre Emergency Services performance strategy. The QFP Coordinator should demonstrate an awareness of and be responsible for actively promoting and supporting patient and family centered engagement and care in all we do.

RESPONSIBILITIES & DUTIES INCLUDE

Quality Improvement

• Provides support to KHSC Emergency Services teams with the identification, development and implementation of related quality improvement projects.
• Work collaboratively towards the goal of continuous improvement, by way of interest holder engagement, literature reviews, various methodologies of quality improvement, governance processes, gap analysis and project evaluation.
• Supports the culture of safety across Emergency Services by reporting findings and trends to the emergency services leadership and developing strategies to mitigate identified risk or safety concerns.

Support day-to-day operations

• Participate or coordinate in health and safety hazard assessments, safe practices reviews, etc.
• Monitor equipment to maintain in good working order and is safe for patients and staff to use.
• Compile data needed for reviews and reports and provide regular progress reports on project completion.
• Other duties and responsibilities as required.

BASIC QUALIFICATIONS

• Undergraduate degree in Nursing or equivalent combination of education and Emergency experience maybe considered.
• Current member in good standings with the College of Nurses of Ontario.
• Formal education or certification in quality improvement methodologies and / or project management is an asset.
• 5+ years of experience in Emergency care, with project planning experience.
• Experiencing in analyzing and interpreting data.
• Certified triage nurse
• Teaching experience
• Ability to effectively manage time, prioritize work, multi-task across many assignments.
• Ability to assess the impact of new project requirements on an existing workload.
• Must possess strong project management skills as part of the ED team.
• Must possess excellent verbal and written communication & interpersonal skills
• Must understand the corporate business cycle of the organization.
• Must understand the project needs of an academic health care institution.
• Proficient in Microsoft Word, Outlook, Excel, and PowerPoint
• Experience in PDSA cycles
• Proven ability to attend work regularly.
• Satisfactory criminal reference check and vulnerable sector search required.

PHYSICAL REQUIREMENTS

The applicant must be able to meet the physical demands of this position.

KHSC is located on the ancestral lands and waters of the Anishinaabeg and Haudenosaunee and serves a wider geographical area that encompasses many Indigenous communities including Tyendinaga, Katarokwi, as well as communities within the Weeneebayko Area Health Authority. As we partner in care, discovery, and learning to achieve better health outcomes for our communities, KHSC is committed to actively advocating for and acting upon the Truth and Reconciliation Committee’s Calls to Action on Health.

Unless specifically stated, all job postings are for existing positions at KHSC. KHSCis committed to recruitment practices that support and contribute to building a respectful, diverse and inclusive workplace in compliance with legislation such as the Employment Standards Act and Accessibility for Ontarians with Disabilities Act. We welcome all applications from women, racialized persons, persons with disabilities, Indigenous Peoples, persons in the 2SLGBTQIA+ community, and members of other equity deserving groups.
Kingston Health Sciences Centre may use artificial intelligence systems to assess and screen applicants. All hiring decisions are made in accordance with KHSC policies and applicable employment legislation.

We thank all applicants, but only those selected for next steps will be contacted. Kingston Health Sciences Centre is committed to inclusive and accessible employment practices. If you require an accommodation to fully participate in the hiring process, please notify the Recruitment Team.

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