Seasonal Catering Service Attendant - Sault Ste Marie, Ontario

Starting Hourly Pay Rate: $17.98

Job Description

We are seeking a dependable and customer-focused Catering Service Attendant to support food and beverage service aboard our excursion train. This position is responsible for operating the onboard service counter, assisting passengers with food and beverage purchases, preparing and stocking pre-made food items, and maintaining a clean, welcoming service area throughout each tour.

The ideal candidate enjoys working with the public, thrives in a fast-paced environment, and can provide friendly, efficient service while traveling on a moving train.

Key Responsibilities

• Operate the onboard catering counter during scheduled train excursions
• Greet passengers and provide excellent customer service
• Take food and beverage orders using the point-of-sale system
• Serve pre-prepared food items and beverages
• Prepare simple food items such as plating, heating, portioning, or packaging as needed
• Restock inventory and monitor supply levels throughout trips
• Maintain cleanliness and sanitation of food service and storage areas
• Follow all food safety and sanitation guidelines
• Assist with opening and closing duties before and after excursions
• Work cooperatively with train crew and operations staff to ensure a positive guest experience

Qualifications

• Customer service or food service experience preferred
• Ability to work in a fast-paced, public-facing environment
• Comfortable working onboard a moving train for extended periods
• Strong communication and teamwork skills
• Reliable attendance and punctuality
• Ability to stand, walk, bend, and lift up to 25 pounds during shifts
• Obtain or be willing to receive a Safe Food Handling and Smart Serve qualification

Additional Information

• No cash handling required
• All food items are pre-prepared
• Flexible schedule including weekends, holidays, and special events may be required
• Uniform or dress code may apply

Work Environment

This position works onboard a tourist or excursion train and involves direct interaction with passengers in a dynamic hospitality setting. Employees should be comfortable working in close quarters and adapting to varying passenger volumes and trip schedules.