Central Reservations Maintenance Supervisor

MAINTENANCE SUPERVISOR - Full Time Year Round

Work in the mountains with us!

Big White Ski Resort, or simply Big White, is a mountain resort located 56 km southeast of Kelowna in the Southern Interior of British Columbia. Just 45 minutes away from the town of Kelowna, Big White offers a unique opportunity for those who want to live, work, and explore in some of the most amazing natural attractions and activities Canada has to offer. Boasting 16 lifts, Western Canada’s largest resort night skiing area, 119 runs, North America’s highest outdoor skating rink, and a ski-in/ski-out village, it’s easy to see why we are Canada’s Favorite Family Resort!

When the snow melts we kick into summer operations. Bike Big White was built for riders by riders and features some of North America’s newest and best lift-accessed mountain biking. The park hosts 19 world-class gravity-fed trails that has something for every level of rider. Our scenic chair rides on the Bullet Chair offer access to the unique alpine landscape of Big White. Our marked hiking trails will take you throughout the mountain to enjoy the wild flowers and lush nature that surrounds you.

Our Mission Statement is "To go the extra mile to ensure our visitors enjoy a memorable alpine experience in a positive, safe and friendly environment."

If this sounds like your kind of workplace, you love the outdoors and are passionate about sharing an amazing Canadian experience with our guests from around the world, then we want you to join our team!

As Maintenance Supervisor, you will assist the Maintenance Manager in attending to maintenance concerns that are generated by Housekeeping, Owner Relations and the Front Desks. The Maintenance Supervisor will be required to resolve all maintenance requests in a professional manner, being courteous to guests that they encounter, and representing Big White Central Reservations at the highest level.

This position is suitable for someone with a previous building maintenance background, general handyman skills, good painting skills, a tradesman or someone with experience in construction or building management.

Responsibilities of this position include but are not limited to:

• Painting and repairs of rental accommodation during off season operations
• Supervision of seasonal staff when the Maintenance Manager is not on duty
• Attending to maintenance requests, including but not limited to: locating and repairing plumbing leaks in sinks, toilets, showers, troubleshooting minor electrical problems, repairing damage to units and units' contents, painting and general maintenance
• Assist the Maintenance Manager with supervision of contractors when required
• Ensuring company vehicles are driven in a responsible manner, and are maintained and serviced when required
• Supervising and leading all maintenance processes and operations
• Creating and implementing maintenance procedures where required
• Conducting regular inspections of the facilities to detect and resolve problems
• Actively participating in department-specific initiatives, working towards sustainable operations
• Working cooperatively as an active member of the Maintenance team towards ensuring safe work practices are adhered to at all times
• Complying with all established department and company policies, procedures and code of ethics
• Performing other tasks as assigned by Management
• Upholding the highest standard of internal and external customer service levels at all times
• Any other direction given by a Central Reservations Manager

Ideal Candidate

• Previous experience in a maintenance role
• Basic knowledge of HVAC, plumbing, electrical and carpentry
• Knowledge of general building systems and equipment
• Experience with carpentry, basic plumbing and basic electrical
• Strong painting experience and skills
• Exceptional communication, interpersonal and customer service skills
• Excellent organization and time management
• Proven self-motivation, ability to work well with minimal supervision
• Must have a high level of attention to detail
• Ability to work well within a diverse team environment
• Must be able to embrace the organization’s core values
• Good personal grooming
• Strong decision-making skills
• Leadership skills
• Ability to work under pressure
• Professional appearance and attitude
• Flexibility with scheduling and be available throughout the winter and summer seasons
• A proven team player with the ability to promote team spirit
• Knowledge of management principles/staff supervision experience
• Trade certification in carpentry, plumbing, or electrical would be an asset
• Experience in appliance repair would be an asset

Job Specifications

• Full-time - working up to 40 hours per week
• Start date IMMEDIATELY
• Must be available to work a variety of shifts, including mornings, nights, weekends and holidays
• Must be legally entitled to work in Canada
• Must have a valid BC Driver’s license with a clean driving record
• Starting Wage $30.00

Perks From Day One!

• Free Winter & Summer Season Pass providing unlimited riding at Big White!
• Free and discounted lift tickets for Family and Friends
• Free ski and snowboard lessons
• Free and discounted Lift tickets at other approved Mountain Resorts
• Free access to the staff fitness facilities (weight room and aerobics room)
• Family & Friends discounts in our accommodations
• Discounts at Big White operated restaurants
• Discounts in our retail stores
• Discounts on rentals
• Company phone
• 3 weeks paid vacation
• 5 days paid sick leave per annum
• Long Term Disability
• Life Insurance
• Dental & Extended Health Care
• Company Pension Plan

Physical Demands

• Must be able to stand and exert well-paced mobility for long periods of time
• Ability to lift and carry furniture and/or appliances for small periods of time
• Must be able to kneel, bend, stoop, squat and stretch to fulfill maintenance tasks
• Requires grasping, writing, standing, sitting, walking, repetitive motions, climbing, listening and hearing ability and visual acuity

Reports To

• Maintenance Manager

Location

• Big White Ski Resort